IBM 8852 User Guide - Page 59

Management module problems, Blower module problems, trained service technician.

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Management module problems v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v If an action step is preceded by "(Trained service technician only)," that step must be performed only by a trained service technician. Symptom Action Cannot connect to the 1. Make sure that: BladeCenter unit using the Web interface or telnet. v The network cable is connected to the Ethernet port on the active management module. v The network cable is not connected to the serial port on the management module. v The IP address or host name is correct. 2. Reseat the management module. 3. Reset and reconfigure the management module (see the BladeCenter Advanced Management Module Installation Guide for more information). 4. Replace the management module. Cannot connect to the BladeCenter unit after a switchover to the redundant management module 1. Make sure that: v The redundant management module has been installed for at least 45 minutes to receive the transfer of data from the primary management module. v The network cable is connected to the Ethernet port on the active (redundant) management module. v The network cable is not connected to the serial port on the active (redundant) management module. v The IP address or host name is correct. 2. Reseat the management module. 3. Reset and reconfigure the management module (see the BladeCenter Advanced Management Module Installation Guide for more information). 4. Replace the management module. Blower module problems v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v If an action step is preceded by "(Trained service technician only)," that step must be performed only by a trained service technician. Symptom Action A blower module is running at full speed. 1. Make sure that: v The other blower is installed and working. v At least one management module is installed, and it is active and working. 2. Reseat the following components: a. Media tray b. Blower module 3. Replace the blower module. Chapter 7. Solving problems 43

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Management module problems
v
Follow the suggested actions in the order in which they are listed in the Action column until the problem
is solved.
v
If an action step is preceded by “(Trained service technician only),” that step must be performed only by a
trained service technician.
Symptom
Action
Cannot connect to the
BladeCenter unit using the Web
interface or telnet.
1.
Make sure that:
v
The network cable is connected to the Ethernet port on the active
management module.
v
The network cable is not connected to the serial port on the management
module.
v
The IP address or host name is correct.
2.
Reseat the management module.
3.
Reset and reconfigure the management module (see the
BladeCenter
Advanced Management Module Installation Guide
for more information).
4.
Replace the management module.
Cannot connect to the
BladeCenter unit after a
switchover to the redundant
management module
1.
Make sure that:
v
The redundant management module has been installed for at least 45
minutes to receive the transfer of data from the primary management
module.
v
The network cable is connected to the Ethernet port on the active
(redundant) management module.
v
The network cable is not connected to the serial port on the active
(redundant) management module.
v
The IP address or host name is correct.
2.
Reseat the management module.
3.
Reset and reconfigure the management module (see the
BladeCenter
Advanced Management Module Installation Guide
for more information).
4.
Replace the management module.
Blower module problems
v
Follow the suggested actions in the order in which they are listed in the Action column until the problem
is solved.
v
If an action step is preceded by “(Trained service technician only),” that step must be performed only by a
trained service technician.
Symptom
Action
A blower module is running at
full speed.
1.
Make sure that:
v
The other blower is installed and working.
v
At least one management module is installed, and it is active and working.
2.
Reseat the following components:
a.
Media tray
b.
Blower module
3.
Replace the blower module.
Chapter 7. Solving problems
43