IBM E02HRLL-G Administration Guide - Page 107
Viewing events and documents, Event Viewer
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Chapter 11. Viewing events and documents The following features give you a view into overall system health. They are also troubleshooting tools for event resolution. v "Event Viewer" v "AS Viewer" on page 104 v "RosettaNet Viewer" on page 107 v "Document Viewer" on page 109 v "ebMS Viewer" on page 118 v "Destination Queue" on page 120 Note: Data time is stored in the system using Greenwich mean time (GMT) value but is displayed using the user's time zone setting. The RosettaNet and AS Viewers include additional search criteria for the hub administrator. For more information, see the WebSphere Partner Gateway Hub Configuration Guide. Event Viewer Use the Event Viewer to view and research events. An event informs you about some significant occurrence in the system. Events of type Error and Severe indicate that something unusual has happened in the system. It can let you know that a system operation or function was successful (for example, a partner was successfully added to the system). An event can also identify a problem (for example, the system cannot process a document). Most types of documents are resent multiple times, so when a document fails and generates an event, you can use this information to investigate and correct the problem preventing similar failures in the future. WebSphere Partner Gateway includes predefined events. The Alerts feature in the Account Admin module allows you to do the following: v Create event-based alerts v Identify the events that impact the system The Contacts feature in the Account Admin module identifies staff members that the system notifies if those events occur. Note: The administrator has to associate alerts with the events that are considered vital. If this association does not take place during the configuration, no alert notifications will be generated through WebSphere Partner Gateway. The Event Viewer displays events based on specific search criteria. Using these criteria, you can locate a specific event and determine why it occurred. Use the Event Viewer to search for events by time, date, event type (debug, information, warning, error, and critical), event code, and event location. Data available through the Event Viewer includes event name, time stamp, user, and partner information. This data helps you identify the document or process that © Copyright IBM Corp. 2007, 2008 101
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