IBM E02HRLL-G Administration Guide - Page 191
Error while invoking WebSphere Transformation Extender Map, IBM Support Assistant (ISA) Plugin,
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- Ensure that the architecture of both WebSphere Application Server ND and WebSphere Transformation Extender matches. For example, on a 32-bit WebSphere Application Server ND architecture, the you must have the 32-bit WebSphere Transformation Extender installed. - Ensure that the WebSphere Transformation Extender system administration attribute bcg.wtx.mapLocation is correctly configured to point to the directory containing the WebSphere Transformation Extender maps. - If you are using the WebSphere Transformation Extender RMI Server, then ensure that it access to the directory containing the WebSphere Transformation Extender map. Error while invoking WebSphere Transformation Extender Map While invoking WebSphere Transformation Extender map, if java.lang.NoClassDefFoundError occurs in WebSphere SystemOut.log, then ensure that the WebSphere Transformation Extender dtxpi.jar file is installed in the router/lib.userexits directory. IBM Support Assistant (ISA) Plugin WebSphere Partner Gateway is enabled for IBM Support Assistant (ISA). The ISA product plugin for WebSphere Partner Gateway provides features such as log collection for PMR (Problem Management Report), Searching product specific information, and so on. ISA tool allows the customers to find necessary information required for analyzing the problem and managing the service requests. Refer to http://www-01.ibm.com/software/integration/wspartnergatewayfor more information on the ISA product plugin for WebSphere Partner Gateway. To know more about ISA, refer to http://www.ibm.com/software/support/isa. ISA helps customers to collect the logs, trace files and other configuration information required by the IBM support team. This information will help the support team to gain the necessary data required for analyzing and resolving the customer PMRs faster. Partner Migration Utility with LDAP About this task Whenever LDAP is enabled for WebSphere Partner Gateway Partner Migration Utility, the ″User does not have enough permissions″ error occurs. Note: The LDAP user performing this operation has to be a member of the hubadmin group. 1. Go to System Administration > Common Properties. 2. Change bcg.ldap.containerauth property to False. 3. Login to the console using the same credentials that you used without LDAP. 4. Go to Account admin > Users and create an user. 5. Add LDAP user to the hubadmin group only. 6. Go to Administration > Common Properties and set bcg.ldap.containerauth to True. 7. Log out and login again Chapter 17. Troubleshooting 185