IBM E02HRLL-G Administration Guide - Page 181

DB password required error in bcgHubInstall.log, Using revocation check and using CRL DP support

Page 181 highlights

DB password required error in bcgHubInstall.log During the installation of WebSphere Partner Gateway hub, the installer logs the following error messages in bcgHubInstall.log: com.ibm.bcg.install.ismp.wizard.conditions.JdbcDatabaseConnectCondition, err, ERROR: dbPassword is required This error message does not cause any side effects. Servers can be started successfully and the documents can be routed successfully. This error message can be safely ignored. Using revocation check and using CRL DP support If certpath validation fails because the ″revocation status could not be determined″, this might indicate that the CRL is unavailable. CRLs can be made available in a local folder or can be retrieved automatically from the CRL Distribution Point (CRL DP). Enable CRL DP support if CRLs are to be retrieved from the CRL DP. If the access to the CRL DP uses a proxy server, then the proxy server host and port must also be provided. For self-signed certificates, revocation check is not being done. See "Configuring the certpath related properties" on page 51 for more information. Returning document volume report search information about the console About this task A WebSphere Partner Gateway document volume report search does not return information about the console. When you click the Search in the Console Tools > DocumentVolumeReportSearch, nothing happens. The page does not show the typical red info message saying ″No results were found based on your search criteria″. The page just flashes and returns nothing. The problem is with the browser popup blocker which prevents the resulting page (which is a popup page) from being displayed. Turn off the popup blocker, and the page will be correctly shown. For Mozilla Firefox: 1. Navigate to Tools > Options > Web Features. 2. Clear the Block Popup Windows field. Internet Explorer: 1. Click Tools 2. Navigate to Pop-up Manager, and then click Block Pop-up windows. 3. Click Tools then Internet Options. 4. Navigate to the Privacy tab, and then click Block Pop-up windows. Chapter 17. Troubleshooting 175

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DB password required error in bcgHubInstall.log
During the installation of WebSphere Partner Gateway hub, the installer logs the
following error messages in
bcgHubInstall.log
:
com.ibm.bcg.install.ismp.wizard.conditions.JdbcDatabaseConnectCondition, err,
ERROR: dbPassword is required
This error message does not cause any side effects. Servers can be started
successfully and the documents can be routed successfully. This error message can
be safely ignored.
Using revocation check and using CRL DP support
If certpath validation fails because the
revocation status could not be determined
,
this might indicate that the CRL is unavailable. CRLs can be made available in a
local folder or can be retrieved automatically from the CRL Distribution Point
(CRL DP). Enable CRL DP support if CRLs are to be retrieved from the CRL DP.
If the access to the CRL DP uses a proxy server, then the proxy server host and
port must also be provided. For self-signed certificates, revocation check is not
being done.
See “Configuring the certpath related properties” on page 51 for more information.
Returning document volume report search information about the
console
About this task
A WebSphere Partner Gateway document volume report search does not return
information about the console.
When you click the
Search
in the
Console Tools
>
DocumentVolumeReportSearch
, nothing happens. The page does not show the
typical red info message saying
No results were found based on your search
criteria
. The page just flashes and returns nothing.
The problem is with the browser popup blocker which prevents the resulting page
(which is a popup page) from being displayed.
Turn off the popup blocker, and the page will be correctly shown.
For Mozilla Firefox:
1.
Navigate to
Tools
>
Options
>
Web Features
.
2.
Clear the
Block Popup Windows
field.
Internet Explorer:
1.
Click
Tools
2.
Navigate to
Pop-up Manager
, and then click
Block Pop-up windows
.
3.
Click
Tools
then
Internet Options
.
4.
Navigate to the
Privacy
tab, and then click
Block Pop-up windows
.
Chapter 17. Troubleshooting
175