Intermec PB50 PB50 and PB51 Mobile Printer User Guide - Page 6

Configuring the Mobile Printer, Troubleshooting and Maintaining the Mobile Printer, Contents - firmware

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Contents 2 Configuring the Mobile Printer 29 Connecting the Printer to Your PC 30 Connecting the Printer Through the USB Interface 30 Connecting the Printer Through the Serial Port 31 Connecting the Printer to Your Network 32 Setting Up Bluetooth Communications 32 Setting Up 802.11 Radio Communications 34 Configuring Wireless Printing Using IPL 37 Configuring Wireless Printing Using Fingerprint 40 Configuring the Printer Settings 42 Changing Configuration Settings from the Control Panel 42 Changing Configuration Settings From PrintSet 44 Changing Configuration Settings Using the Command Line 44 Changing Configuration Settings From the Printer Home Page 45 Changing Configuration Settings From the SmartSystems Console . . 46 Upgrading the Firmware 47 Upgrading the Printer Firmware Using PrintSet 47 Upgrading the Printer Firmware Using the Printer Home Page 49 Upgrading Printer Firmware Using SmartSystems Foundation 51 Upgrading the Printer Firmware Using a Communications Program 51 Downloading Fonts and Graphics 55 3 Troubleshooting and Maintaining the Mobile Printer 57 Troubleshooting the Mobile Printer 58 Contacting Product Support 58 Understanding Error Messages 58 Troubleshooting Printer Problems and Finding Solutions 60 Troubleshooting Communication Problems 62 Using the Line Analyzer in Fingerprint 62 Using Dump Mode in IPL 63 Restarting the Mobile Printer 64 Cleaning the Printer 65 Cleaning the Printhead 66 Cleaning the Platen Roller 67 Cleaning the Printer Exterior 67 vi PB50 and PB51 Mobile Printer User Guide

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Contents
vi
PB50 and PB51 Mobile Printer User Guide
2
Configuring the Mobile Printer
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Connecting the Printer to Your PC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .30
Connecting the Printer Through the USB Interface . . . . . . . . . . . . . . . . . . . . . . . . . 30
Connecting the Printer Through the Serial Port . . . . . . . . . . . . . . . . . . . . . . . . . . . .31
Connecting the Printer to Your Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Setting Up Bluetooth Communications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Setting Up 802.11 Radio Communications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Configuring Wireless Printing Using IPL. . . . . . . . . . . . . . . . . . . . . . . . . . .37
Configuring Wireless Printing Using Fingerprint . . . . . . . . . . . . . . . . . . .40
Configuring the Printer Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .42
Changing Configuration Settings from the Control Panel . . . . . . . . . . . . . . . . . . . 42
Changing Configuration Settings From PrintSet . . . . . . . . . . . . . . . . . . . . . . . . . . .44
Changing Configuration Settings Using the Command Line . . . . . . . . . . . . . . . .44
Changing Configuration Settings From the Printer Home Page . . . . . . . . . . . . . . 45
Changing Configuration Settings From the SmartSystems Console . .46
Upgrading the Firmware. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Upgrading the Printer Firmware Using PrintSet . . . . . . . . . . . . . . . . . . . . . . . . . . . .47
Upgrading the Printer Firmware Using the Printer Home Page . . . . . . . . . . . . . . . 49
Upgrading Printer Firmware Using SmartSystems Foundation. . . . . . . . . . . . . . . 51
Upgrading the Printer Firmware Using a Communications Program . . . . . . . . .51
Downloading Fonts and Graphics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
3
Troubleshooting and Maintaining the Mobile Printer
. . . . . . . . . . . . . . 57
Troubleshooting the Mobile Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
Contacting Product Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
Understanding Error Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
Troubleshooting Printer Problems and Finding Solutions . . . . . . . . . . . . . . . . . . . 60
Troubleshooting Communication Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .62
Using the Line Analyzer in Fingerprint. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62
Using Dump Mode in IPL . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .63
Restarting the Mobile Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .64
Cleaning the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65
Cleaning the Printhead . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
Cleaning the Platen Roller . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
Cleaning the Printer Exterior. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67