JVC GRD396US Instructions - Page 46

46 EN TROUBLESHOOTING If, after following the steps in the chart below, the problem still exists, please consult your nearest JVC dealer. The camcorder is a microcomputer-controlled device. External noise and interference (from a TV, a radio, etc.) might prevent it from functioning properly. In such cases, first disconnect its power supply unit (battery pack, AC Adapter, etc.) and wait a few minutes; and then re-connect it and proceed as usual from the beginning. Power No power is supplied. ● The power is not connected properly. ➜Connect the AC Adapter securely. (੬ pg. 14) ● The battery pack is not attached firmly. ➜Detach the battery pack once again and re-attach it firmly. (੬ pg. 14) ● The battery is dead. ➜Replace the dead battery with a fully charged one. (੬ pg. 14) Video and D.S.C. Recording Recording cannot be performed. ● The tape's erase protection tab is set to "SAVE". ➜Set the tape's erase protection tab to "REC". (੬ pg. 18) ● "TAPE END" appears. ➜Replace with new cassette. (੬ pg. 18) ● The cassette holder cover is open. ➜Close the cassette holder cover. When shooting a subject illuminated by bright light, vertical lines appear. ● This is not a malfunction. When the screen is under direct sunlight during shooting, the screen becomes red or black for an instant. ● This is not a malfunction. During recording, the date/ time does not appear. ● "DATE/TIME" is set to "OFF". ➜Set "DATE/TIME" to "ON". (੬ pg. 31, 34) The LCD monitor or viewfinder indications blink. ● Effects and "DIS" functions that cannot be used together are selected at the same time. ➜Re-read the sections covering Effects and "DIS". (੬ pg. 31, 32, 41) Digital Zoom does not work. ● 32X optical zoom is selected. ➜Set "ZOOM" to "64X" or "800X". (੬ pg. 33) ● The VIDEO/MEMORY Switch is set to "MEMORY". ➜Set the VIDEO/MEMORY Switch to "VIDEO". Video and D.S.C. Playback The tape is moving, but there is no picture. ● Your TV has AV input terminals, but is not set to its VIDEO mode. ➜Set the TV to the mode or channel appropriate for video playback. (੬ pg. 23) ● The cassette holder cover is open. ➜Close the cassette holder cover. (੬ pg. 18) Blocks of noise appear during playback, or there is no playback picture and the screen becomes blue. ➜Clean the video heads with an optional cleaning cassette. (੬ pg. 52) Advanced features The focus does not adjust automatically. ● Focus is set to the Manual mode. ➜Set Focus to the Auto mode. (੬ pg. 37) ● The lens is dirty or covered with condensation. ➜Clean the lens and check the focus again. (੬ pg. 50) Snapshot mode cannot be used. ● The Wide (16:9) mode (16:9 indicator) is selected. ➜Disengage the 16:9 (16:9 indicator) Wide mode. (੬ pg. 36)