Lantronix MPS100 EPS Reference Manual - Page 199

Contact Information

Page 199 highlights

A: Contact Information If you are experiencing an error that is not listed in Appendix B: or if you are unable to fix the error, contact your dealer or Lantronix Technical Support at 800-422-7044 (US) or 949-453-3990. Technical Support is also available via Internet email at [email protected]. A.1 Problem Report Procedure When you report a problem, please provide the following information: x Your name, and your company name, address, and phone number x Lantronix Server model number x Lantronix Server serial number x Software version (use the Show Server command to display) x Network configuration, including the information from a Netstat command x Description of the problem x Debug report (stack dump), if applicable x Status of the unit when the problem occurred (please try to include information on user and network activity at the time of the problem) A.2 Full Contact Information Address: 15353 Barranca Parkway, Irvine, CA 92618 USA Phone: 949/453-3990 Fax: 949/453-3995 World Wide Web: http://www.lantronix.com North American Direct Sales: 800/422-7055 North American Reseller Sales: 800/422-7015 North American Sales Fax: 949/450-7232 Internet: [email protected] International Sales: 949/450-7227 International Sales Fax: 949/450-7231 Internet: [email protected] Technical Support: 800/422-7044 or 949/453-3990 Technical Support Fax: 949/450-7226 Internet: [email protected] A-1

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A-
1
A:
Contact Information
If you are experiencing an error that is not listed in
Appendix B:
or if you are unable to fix the error, contact
your dealer or Lantronix Technical Support at 800-422-7044 (US) or 949-453-3990. Technical Support is
also available via Internet email at
.
A.1
Problem Report Procedure
When you report a problem, please provide the following information:
Your name, and your company name, address, and phone number
Lantronix Server model number
Lantronix Server serial number
Software version (use the
Show Server
command to display)
Network configuration, including the information from a
Netstat
command
Description of the problem
Debug report (stack dump), if applicable
Status of the unit when the problem occurred (please try to include information on user and network
activity at the time of the problem)
A.2
Full Contact Information
Address: 15353 Barranca Parkway, Irvine, CA 92618 USA
Phone: 949/453-3990
Fax: 949/453-3995
World Wide Web: http://www.lantronix.com
North American Direct Sales: 800/422-7055
North American Reseller Sales: 800/422-7015
North American Sales Fax: 949/450-7232
International Sales: 949/450-7227
International Sales Fax: 949/450-7231
Technical Support: 800/422-7044 or 949/453-3990
Technical Support Fax: 949/450-7226