Lantronix MPS100 EPS Reference Manual - Page 199
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A: Contact Information If you are experiencing an error that is not listed in Appendix B: or if you are unable to fix the error, contact your dealer or Lantronix Technical Support at 800-422-7044 (US) or 949-453-3990. Technical Support is also available via Internet email at [email protected]. A.1 Problem Report Procedure When you report a problem, please provide the following information: x Your name, and your company name, address, and phone number x Lantronix Server model number x Lantronix Server serial number x Software version (use the Show Server command to display) x Network configuration, including the information from a Netstat command x Description of the problem x Debug report (stack dump), if applicable x Status of the unit when the problem occurred (please try to include information on user and network activity at the time of the problem) A.2 Full Contact Information Address: 15353 Barranca Parkway, Irvine, CA 92618 USA Phone: 949/453-3990 Fax: 949/453-3995 World Wide Web: http://www.lantronix.com North American Direct Sales: 800/422-7055 North American Reseller Sales: 800/422-7015 North American Sales Fax: 949/450-7232 Internet: [email protected] International Sales: 949/450-7227 International Sales Fax: 949/450-7231 Internet: [email protected] Technical Support: 800/422-7044 or 949/453-3990 Technical Support Fax: 949/450-7226 Internet: [email protected] A-1