Lenovo NetVista Hardware Maintenance Manual for NetVista 6266, 6270, 6276, 627 - Page 62

Audio (Not Supported by Diagnostics Program), IS THE PREVIEW BUTTON, OR ACTION IN OTHER SOFTWARE

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Audio (Not Supported by Diagnostics Program) NOTE: Audio tests for the sound card cannot be carried out in the PC Doctor DOS diagnostics program. It is, however; possible to carry out a dial tone test for the modem. While performing this check, you may need to enter and exit Microsoft Windows 98 several times. When instructed to select an icon or button, double-click on the item with the mouse. For more information about using Microsoft Windows 98, see the user's guide that came with the computer. If an operating system other than Microsoft Windows 98 is installed, the program screens and icons may differ from these instructions. 001 - START Power off the system unit. Remove all adapter cards. Connect a hard disk drive with pre-loaded Windows 98. Power on the system unit. Load default settings in setup (audio may be disabled). 002 - DO ANY POST MESSAGES, ERROR CODES, BEEPS, OR SYMPTOMS APPEAR? (YES, READ AHEAD. NO, GO TO STEP 003) Go to "Index of Symptoms, Messages, Error Codes, or Beeps" on page 50. End. 003 - DO ANY MESSAGES OR ERROR CODES DISPLAY AFTER POST COMPLETES BUT BEFORE MICROSOFT WINDOWS 98 STARTS? (YES, READ AHEAD. NO, GO TO STEP 004) NOTE: If POST does not complete, answer this question "No". Make sure that Windows 98 is properly installed. End. 004 Perform the following under Windows 98. NOTE: If an operating system other than Microsoft Windows 98 is installed, the program screens and icons may differ from these instructions. 1. Start Microsoft Windows 98. 2. Select the Start icon. 3. Select Settings, then select Control Panel. 4. Select the Sound icon. 5. In the Sound window, select chimes from the Names field. (To test other adapter card software, select an action from a menu in that software.) 005 - IS THE PREVIEW BUTTON, OR ACTION IN OTHER SOFTWARE, SELECTABLE ON THE SCREEN (SHOWN IN BLACK AND NOT GRAY)? (YES, GO TO STEP 006. NO, READ AHEAD.) Make sure that Windows 98 is properly installed. Go to step 001. 006 Select the Preview button from the Sound window. 007 - DO YOU HEAR ANY SOUND FROM THE SPEAKER? (YES, READ AHEAD. NO, GO TO STEP 008.) The audio feature is functioning normally. Click Cancel to close the dialog box. Exit Microsoft Windows 98. If the symptom remains or has changed, go to "Index of Symptoms, Messages, Error Codes, or Beeps" on page 50. End. 008 Make sure that the volume control is not turned low. Make sure that the speaker and its adapter are not damaged. Make sure that the speaker is plugged into the speak-out jack. Refer to "Connectors and Functions of System Board of Machine Types 6266, 6270, 6276, 6279, 6280 and 6286" on page 102. If the error cannot be resolved, replace the system board. End. 62

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62
Audio (Not Supported by Diagnostics Program)
NOTE:
Audio tests for the sound card cannot be carried out in the PC Doctor DOS diagnostics program. It is, however; possible to carry
out a dial tone test for the modem.
While performing this check, you may need to enter and exit Microsoft Windows 98 several times. When instructed to select an
icon or button, double-click on the item with the mouse.
For more information about using Microsoft Windows 98, see the user's guide that came with the computer.
If an operating system other than Microsoft Windows 98 is installed, the program screens and icons may differ from these
instructions.
001 - START
±
Power off the system unit.
±
Remove all adapter cards.
±
Connect a hard disk drive with pre-loaded Windows 98.
±
Power on the system unit.
±
Load default settings in setup (audio may be disabled).
002 -
DO ANY POST MESSAGES, ERROR CODES, BEEPS, OR SYMPTOMS APPEAR? (YES, READ AHEAD. NO, GO TO STEP 003)
±
Go to “Index of Symptoms, Messages, Error Codes, or Beeps” on page 50.
±
End.
003 - DO ANY MESSAGES OR ERROR CODES DISPLAY AFTER POST COMPLETES BUT BEFORE MICROSOFT WINDOWS 98
STARTS? (YES, READ AHEAD. NO, GO TO STEP 004)
NOTE:
If POST does not complete, answer this question "No".
±
Make sure that Windows 98 is properly installed.
±
End.
004 -
±
Perform the following under Windows 98.
NOTE:
If an operating system other than Microsoft Windows 98 is installed, the program screens and icons may differ from these
instructions.
1. Start Microsoft Windows 98.
2. Select the
Start
icon.
3. Select
Settings
, then select
Control Panel
.
4. Select the
Sound
icon.
5. In the Sound window, select
chimes
from the
Names
field. (To test other adapter card software, select an action from a menu in that
software.)
005 - IS THE PREVIEW BUTTON, OR ACTION IN OTHER SOFTWARE, SELECTABLE ON THE SCREEN (SHOWN IN BLACK AND
NOT GRAY)? (YES, GO TO STEP 006. NO, READ AHEAD.)
±
Make sure that Windows 98 is properly installed.
±
Go to step 001.
006 -
±
Select the
Preview
button from the Sound window.
007 - DO YOU HEAR ANY SOUND FROM THE SPEAKER? (YES, READ AHEAD. NO, GO TO STEP 008.)
±
The audio feature is functioning normally. Click
Cancel
to close the dialog box. Exit Microsoft Windows 98.
±
If the symptom remains or has changed, go to “Index of Symptoms, Messages, Error Codes, or Beeps” on page 50.
±
End.
008 -
±
Make sure that the volume control is not turned low.
±
Make sure that the speaker and its adapter are not damaged.
±
Make sure that the speaker is plugged into the speak-out jack. Refer to “Connectors and Functions of System Board of Machine Types
6266, 6270, 6276, 6279, 6280 and 6286” on page 102. If the error cannot be resolved, replace the system board.
±
End.