Lenovo ThinkCentre A50p (English, Danish, Norwegian, Finnish, Swedish) Quick r - Page 50

software

problem,

see

the

documentation,

including

README

files

and

online

help,

that

comes

with

the

operating

system

or

application

program.

Most

IBM

computers

and

servers

come

with

a

set

of

diagnostic

programs

that

you

can

use

to

help

you

identify

hardware

problems.

See

the

troubleshooting

information

in

your

computer

documentation

for

instructions

on

using

the

diagnostic

programs.

The

troubleshooting

information

or

the

diagnostic

programs

might

tell

you

that

you

need

additional

or

updated

device

drivers

or

other

software.

IBM

maintains

pages

on

the

World

Wide

Web

where

you

can

get

the

latest

technical

information

and

download

device

drivers

and

updates.

To

access

these

pages,

go

to

http://www.ibm.com/pc/support/

and

follow

the

instructions.

Calling

for

service

If

you

have

tried

to

correct

the

problem

yourself

and

still

need

help,

during

the

warranty

period,

you

can

get

help

and

information

by

telephone

through

the

IBM

PC

HelpCenter.

The

following

services

are

available

during

the

warranty

period:

v

Problem

determination

-

Trained

personnel

are

available

to

assist

you

with

determining

if

you

have

a

hardware

problem

and

deciding

what

action

is

necessary

to

fix

the

problem.

v

IBM

hardware

repair

-

If

the

problem

is

determined

to

be

caused

by

IBM

hardware

under

warranty,

trained

service

personnel

are

available

to

provide

the

applicable

level

of

service.

v

Engineering

Change

management

-

Occasionally,

there

might

be

changes

that

are

required

after

a

product

has

been

sold.

IBM

or

your

reseller,

if

authorized

by

IBM,

will

make

selected

Engineering

Changes

(ECs)

available

that

apply

to

your

hardware.

The

following

items

are

not

covered:

v

Replacement

or

use

of

non-IBM

parts

or

nonwarranted

IBM

parts.

All

warranted

parts

contain

a

7-character

identification

in

the

format

IBM

FRU

XXXXXXX.

v

Identification

of

software

problem

sources.

v

Configuration

of

BIOS

as

part

of

an

installation

or

upgrade.

v

Changes,

modifications,

or

upgrades

to

device

drivers.

v

Installation

and

maintenance

of

network

operating

systems

(NOS).

v

Installation

and

maintenance

of

application

programs.

Refer

to

your

IBM

Statement

of

Limited

Warranty

for

a

full

explanation

of

IBM

warranty

terms.

Be

sure

to

retain

your

proof

of

purchase

to

obtain

warranty

service.

24

Quick

Reference

Section	Page
Contents	5
Important safety information	15
Conditions that require immediate action	15
General safety guidelines	16
Service	16
Power cords and power adapters	17
Extension cords and related devices	17
Plugs and outlets	18
Batteries	18
Heat and product ventilation	19
CD and DVD drive safety	19
Additional safety information	19
Lithium battery notice	21
Modem safety information	22
Laser compliance statement	22
Additional help	25
Chapter 1. Arranging your workspace	27
Comfort	27
Glare and lighting	28
Air circulation	28
Electrical outlets and cable lengths	28
Chapter 2. Setting up your computer	29
Turning on power	33
Finishing the software installation	33
Completing important tasks	33
Updating your operating system	34
Installing other operating systems	34
Updating anivirus your software	34
Starting the IBM Setup Utility	35
Shutting down the computer	35
Recording your computer information	35
Chapter 3. Recovering software	37
Performing a software recovery	37
Solving recovery problems	38
Creating and using a Recovery Repair diskette	38
Recovering or installing device drivers	39
Chapter 4. Troubleshooting and diagnostics	41
Basic troubleshooting	41
IBM Enhanced Diagnostics	43
Running IBM Enhanced Diagnostics from the Product Recovery program	43
Creating an IBM Enhanced Diagnostics diskette	43
Running the IBM Enhanced Diagnostics diskette	44
Error codes	44
POST beep codes	46
Chapter 5. Getting information, help, and service	49
Getting information	49
Getting help and service	49
Using the documentation and diagnostic programs	49
Calling for service	50
Telephone numbers	51
Other services	52
Purchasing additional services	53
Appendix A. IBM Lotus Software Offer	55
Appendix B. IBM Statement of Limited Warranty Z125-4753-07 11/2002	59
Part 1 - General Terms	59
Part 2 - Country-unique Terms	62
Part 3 - Warranty Information	74
Types of Warranty Service	79
Guarantee supplement for Mexico	82
Appendix C. Notices	85
Trademarks	86
Electronic emissions notices	86
Federal Communications Commission (FCC) statement	86
Industry Canada Class B emission compliance statement	87
Avis de conformité à la réglementation d’Industrie Canada	87
European Union EMC Directive conformance statement	88
Federal Communications Commission (FCC) and telephone company requirements	88
Power cord notice	90

Lenovo ThinkCentre A50p (English, Danish, Norwegian, Finnish, Swedish) Quick r - Page 50

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