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Guarantee, supplement, Mexico

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HelpCenter telephone numbers Phone numbers are subject to change without notice. Country or Region Telephone Number Country or Region Telephone Number Argentina 0800-666-0011 Malaysia 03-7727-7800 Australia 1300-130-426 Mexico 001-866-434-2080 Austria 01-24592-5901 Netherlands 020-514 5770 Belgium Dutch 02-210 9820 French 02-210 9800 New Zealand 0800-446-149 Bolivia 0800-0189 Norway 66 81 11 00 Brazil 55-11-3889-8986 Peru 0-800-50-866 Canada 1-800-565-3344 Philippines Toronto 416-383-3344 632-995-2225 Chile 800-224-488 Portugal 21-791 51 47 China (PRC) 800-810-1818 Russia 095-940-2000 China 852-2825-7799 (Hong Kong S.A.R.) Singapore 1800-840-9911 Columbia 980-912-3021 Spain 91-662 49 16 Denmark 45 20 82 00 Sweden 08-477 4420 Ecuador 1-800-426911 (option #4) Switzerland 058-333-09-00 Finland 09-459 69 60 Taiwan 886-2-2725-9799 France 02 38 55 74 50 Thailand 66-2-273-4000 Germany 07032-1549 201 Turkey 00-800-446-32-041 Indonesia 021-523-8535 United Kingdom 0-1475-555 055 Ireland 01-815-9202 United States 1-800-772-2227 Italy 02-7031-6101 Uruguay 000-411-005-6649 Japan Consumer customers 0120-887-870 Business customers 0120-887-874 Venezuela 0-800-100-2011 Luxembourg 298-977 5063 Vietnam 848-8295-160 Guarantee supplement for Mexico This supplement is considered part of IBM's Statement of Limited Warranty and shall be effective solely and exclusively for products distributed and commercialized within Territory of the Mexican United States. In the event of a conflict, the terms of this supplement shall apply. 56 Quick Reference

Section	Page
Contents	5
Important safety information	15
Conditions that require immediate action	15
General safety guidelines	16
Service	16
Power cords and power adapters	17
Extension cords and related devices	17
Plugs and outlets	18
Batteries	18
Heat and product ventilation	19
CD and DVD drive safety	19
Additional safety information	19
Lithium battery notice	21
Modem safety information	22
Laser compliance statement	22
Additional help	25
Chapter 1. Arranging your workspace	27
Comfort	27
Glare and lighting	28
Air circulation	28
Electrical outlets and cable lengths	28
Chapter 2. Setting up your computer	29
Turning on power	33
Finishing the software installation	33
Completing important tasks	33
Updating your operating system	34
Installing other operating systems	34
Updating anivirus your software	34
Starting the IBM Setup Utility	35
Shutting down the computer	35
Recording your computer information	35
Chapter 3. Recovering software	37
Performing a software recovery	37
Solving recovery problems	38
Creating and using a Recovery Repair diskette	38
Recovering or installing device drivers	39
Chapter 4. Troubleshooting and diagnostics	41
Basic troubleshooting	41
IBM Enhanced Diagnostics	43
Running IBM Enhanced Diagnostics from the Product Recovery program	43
Creating an IBM Enhanced Diagnostics diskette	43
Running the IBM Enhanced Diagnostics diskette	44
Error codes	44
POST beep codes	46
Chapter 5. Getting information, help, and service	49
Getting information	49
Getting help and service	49
Using the documentation and diagnostic programs	49
Calling for service	50
Telephone numbers	51
Other services	52
Purchasing additional services	53
Appendix A. IBM Lotus Software Offer	55
Appendix B. IBM Statement of Limited Warranty Z125-4753-07 11/2002	59
Part 1 - General Terms	59
Part 2 - Country-unique Terms	62
Part 3 - Warranty Information	74
Types of Warranty Service	79
Guarantee supplement for Mexico	82
Appendix C. Notices	85
Trademarks	86
Electronic emissions notices	86
Federal Communications Commission (FCC) statement	86
Industry Canada Class B emission compliance statement	87
Avis de conformité à la réglementation d’Industrie Canada	87
European Union EMC Directive conformance statement	88
Federal Communications Commission (FCC) and telephone company requirements	88
Power cord notice	90

Match case Limit results 1 per page

HelpCenter

telephone

numbers

Phone

numbers

are

subject

change

without

notice.

Country

Region

Telephone

Number

Country

Region

Telephone

Number

Argentina

0800-666-0011

Malaysia

03-7727-7800

Australia

1300-130-426

Mexico

001-866-434-2080

Austria

01-24592-5901

Netherlands

020-514

5770

Belgium

Dutch

02-210

9820

French

02-210

9800

New

Zealand

0800-446-149

Bolivia

0800-0189

Norway

Brazil

55-11-3889-8986

Peru

0-800-50-866

Canada

1-800-565-3344

Toronto

416-383-3344

Philippines

632-995-2225

Chile

800-224-488

Portugal

21-791

China

(PRC)

800-810-1818

Russia

095-940-2000

China

(Hong

Kong

S.A.R.)

852-2825-7799

Singapore

1800-840-9911

Columbia

980-912-3021

Spain

91-662

Denmark

Sweden

08-477

4420

Ecuador

1-800-426911

(option

#4)

Switzerland

058-333-09-00

Finland

09-459

Taiwan

886-2-2725-9799

France

Thailand

66-2-273-4000

Germany

07032-1549

201

Turkey

00-800-446-32-041

Indonesia

021-523-8535

United

Kingdom

0-1475-555

055

Ireland

01-815-9202

United

States

1-800-772-2227

Italy

02-7031-6101

Uruguay

000-411-005-6649

Japan

Consumer

customers

0120-887-870

Business

customers

0120-887-874

Venezuela

0-800-100-2011

Luxembourg

298-977

5063

Vietnam

848-8295-160

Guarantee

supplement

for

Mexico

This

supplement

considered

part

IBM’s

Statement

Limited

Warranty

and

shall

effective

solely

and

exclusively

for

products

distributed

and

commercialized

within

Territory

the

Mexican

United

States.

the

event

conflict,

the

terms

this

supplement

shall

apply.

Quick

Reference