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Lenovo ThinkPad 320 (English) User Guide - Page 142

Beep errors, Memory problems, Networking, Ethernet problems

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- Use either the Rescue and Recovery workspace or the recovery discs to restore the system to the factory state. For details about restoring the system to the factory state, see "Creating and using recovery media" on page 59. If the problem persists, have the computer serviced. • Problem: My screen goes blank while the computer is on. Solution: Your screen saver or power management may be enabled. Do either of the following: - Touch the TrackPoint or the touch pad, or press a key to exit the screen saver. - Press the power switch to resume from sleep (standby) or hibernation. Beep errors Table 7. Beep errors Problem One short beep, pause, three short beeps, pause, three more short beeps, and one short beep One long and two short beeps Five beeps Solution Make sure that memory modules are installed correctly. If they are, and you still hear the beeps, have the computer serviced. The video function has a problem. Have the computer serviced. The system board has a problem. Have the computer serviced. Memory problems Print these instructions now and keep it with your computer for reference later. If your memory module is not operating properly, check the following items: 1. Verify that the memory module is installed and seated correctly in your computer. It may be necessary to remove all added memory modules to test the computer with only the factory-installed memory modules, and then reinstall the memory module one at a time to ensure a proper connection. For the procedures to remove and reinstall a memory module, refer to "Replacing a memory module" on page 82. 2. Check for error messages during startup. Follow the appropriate corrective actions for Power-on self-test (POST) "Error messages" on page 121. 3. Verify that the latest system BIOS (UEFI BIOS) for your model has been installed. 4. Verify the proper memory configuration and compatibility including the maximum memory size and the memory speed. For details, refer to the instructions in "Replacing a memory module" on page 82. 5. Run diagnostic programs. See "Diagnosing problems" on page 119. Networking The following are the most common networking problems: Ethernet problems • Problem: Your computer cannot connect to the network. Solution: Make sure that: - The cable is installed properly. 126 User Guide

Section	Page
Read this first	7
Important safety information	8
Conditions that require immediate action	9
Safety guidelines	9
Chapter 1. Product Overview	17
Locating computer controls, connectors, and indicators	17
Front view	18
Right-side view	20
Left-side view	21
Bottom view	23
Status indicators	24
Locating important product information	25
Machine type and model label	25
FCC ID and IC Certification number label	26
Certificate of Authenticity label	27
Features	27
Specifications	28
Operating environment	29
ThinkVantage Technologies and software	29
Accessing applications in Windows 7 and Windows XP	30
Access Connections	32
Active Protection System	32
Lenovo Solution Center	32
Lenovo ThinkVantage Tools	32
Lenovo ThinkVantage Toolbox	33
Message Center Plus	33
Password Manager	33
Power Manager	33
Product Recovery	33
Rescue and Recovery	34
SimpleTap	34
System Update	34
ThinkVantage GPS	34
ThinkVantage Productivity Center	34
Chapter 2. Using your computer	35
Registering your computer	35
Frequently asked questions	35
Special keys and buttons	36
Special keys	37
Using the UltraNav pointing device	39
Using the TrackPoint pointing device	39
Using the touch pad	41
Behavior of the UltraNav and an external mouse	42
Adding the UltraNav icon to the system tray	42
Power management	43
Checking battery status	43
Using the ac power adapter	43
Charging the battery	44
Maximizing battery life	44
Managing your battery power	44
Power-saving modes	45
Handling the battery	46
Connecting to the network	47
Ethernet connections	47
Wireless connections	48
Using a projector or an external display	55
Changing display settings	55
Connecting a projector or an external display	55
Using dual displays	58
Using audio features	59
Using an integrated camera	60
Using a Flash Media Card	60
Inserting a card	61
Removing the card	61
Chapter 3. You and your computer	63
Accessibility and comfort	63
Ergonomic information	63
Adjusting your computer to fit you	64
Accessibility information	65
Traveling with your computer	65
Travel tips	65
Travel accessories	66
Chapter 4. Security	67
Attaching a mechanical lock	67
Using passwords	67
Passwords and sleep (standby) mode	68
Typing passwords	68
Power-on password	68
Hard disk passwords	69
Supervisor password	71
Hard disk security	72
Notice on deleting data from your hard disk drive	73
Using and understanding firewalls	73
Protecting data against viruses	73
Chapter 5. Recovery overview	75
Creating and using recovery media	75
Creating recovery media	76
Using recovery media	76
Performing backup and recovery operations	77
Performing a backup operation	77
Performing a recovery operation	77
Using the Rescue and Recovery workspace	78
Creating and using a rescue medium	79
Creating a rescue medium	79
Using a rescue medium	79
Reinstalling preinstalled applications and device drivers	80
Solving recovery problems	81
Chapter 6. Replacing devices	83
Static electricity prevention	83
Replacing the battery	83
Replacing the hard disk drive or solid state drive	85
Replacing the mSATA solid state drive	88
Installing and replacing the PCI Express Mini Card for wireless WAN	91
Installing and replacing the PCI Express Mini Card for wireless LAN/WiMAX connection	95
Replacing a memory module	98
Replacing the keyboard	100
Replacing the SIM card	104
Chapter 7. Enhancing your computer	107
Finding ThinkPad options	107
Chapter 8. Advanced configuration	109
Installing a new operating system	109
Before you begin	109
Installing Windows 7	110
Installing Windows XP	111
Installing device drivers	113
Installing the driver for 4-in-1 media card reader	113
Installing ThinkPad Monitor File for Windows 2000/XP/Vista/7	113
ThinkPad Setup	115
Config menu	115
Date/Time menu	116
Security menu	116
Startup menu	117
Restart menu	118
ThinkPad Setup items	118
Updating your system UEFI BIOS	125
Using system management	125
System management	126
Setting management features	126
Chapter 9. Preventing problems	129
General tips for preventing problems	129
Making sure device drivers are current	130
Getting the latest drivers from the Web site	130
Getting the latest drivers using System Update	130
Taking care of your computer	131
Cleaning the cover of your computer	132
Chapter 10. Troubleshooting computer problems	135
Diagnosing problems	135
Troubleshooting	136
Computer stops responding	136
Spills on the keyboard	137
Error messages	137
Errors without messages	141
Beep errors	142
Memory problems	142
Networking	142
Keyboard and other pointing devices	147
Display and multimedia devices	148
Battery and power	155
Drives and other storage devices	158
Software problems	158
Ports and connectors	158
Chapter 11. Getting support	161
Before you contact Lenovo	161
Register your computer	161
Download system updates	161
Record information	161
Getting help and service	162
Using diagnostic programs	162
Lenovo Support Web site	162
Calling Lenovo	162
Purchasing additional services	163
Appendix A. Regulatory information	165
Wireless related information	165
Locating the UltraConnect wireless antennas	166
Locating wireless regulatory notices	167
Export classification notice	168
Electronic emission notices	168
Federal Communications Commission Declaration of Conformity	168
Industry Canada Class B emission compliance statement	168
European Union - Compliance to the Electromagnetic Compatibility Directive	169
German Class B compliance statement	169
Korea Class B compliance statement	169
Japan VCCI Class B compliance statement	170
Japan compliance statement for products which connect to the power mains with rated current less than or equal to 20 A per phase	170
Lenovo product service information for Taiwan	170
Additional regulatory information	170
Appendix B. WEEE and recycling statements	171
EU WEEE statements	171
Japan recycling statements	171
Recycling information for Brazil	172
Battery recycling information for the European Union	172
Battery recycling information for Taiwan	173
Battery recycling information for the United States and Canada	173
Appendix C. Notices	175

Match case Limit results 1 per page

–

Use either the Rescue and Recovery workspace or the recovery discs to restore the system to

the factory state. For details about restoring the system to the factory state, see “Creating and

using recovery media” on page 59.

If the problem persists, have the computer serviced.

•

Problem

: My screen goes blank while the computer is on.

Solution

: Your screen saver or power management may be enabled. Do either of the following:

–

Touch the TrackPoint or the touch pad, or press a key to exit the screen saver.

–

Press the power switch to resume from sleep (standby) or hibernation.

Beep errors

Table 7. Beep errors

Problem

Solution

One short beep, pause, three short beeps, pause, three

more short beeps, and one short beep

Make sure that memory modules are installed correctly. If

they are, and you still hear the beeps, have the computer

serviced.

One long and two short beeps

The video function has a problem. Have the computer

serviced.

Five beeps

The system board has a problem. Have the computer

serviced.

Memory problems

Print these instructions now and keep it with your computer for reference later.

If your memory module is not operating properly, check the following items:

1. Verify that the memory module is installed and seated correctly in your computer.

It may be necessary to remove all added memory modules to test the computer with only the

factory-installed memory modules, and then reinstall the memory module one at a time to ensure a

proper connection. For the procedures to remove and reinstall a memory module, refer to “Replacing a

memory module” on page 82.

2. Check for error messages during startup.

Follow the appropriate corrective actions for Power-on self-test (POST) “Error messages” on page 121.

3. Verify that the latest system BIOS (UEFI BIOS) for your model has been installed.

4. Verify the proper memory conﬁguration and compatibility including the maximum memory size and the

memory speed.

For details, refer to the instructions in “Replacing a memory module” on page 82.

5. Run diagnostic programs. See “Diagnosing problems” on page 119.

Networking

The following are the most common networking problems:

Ethernet problems

•

Problem

: Your computer cannot connect to the network.

Solution

: Make sure that:

–

The cable is installed properly.

126

User Guide