Lenovo ThinkPad 320 (English) User Guide - Page 147

Keyboard and other pointing devices, UltraNav problems, Keyboard problems

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1. Exit the application that uses the sound device (for example, Windows Media Player). 2. Open the Control Panel by clicking Start ➙ Control Panel. 3. Double-click Sounds and Audio Devices to open the Sounds and Audio Devices Properties window. 4. Select the Audio tab. 5. If you are using Headset profile, select Bluetooth Audio for both Sound playback and Sound recording. If you are using AV profile, select Bluetooth High Quality Audio for both Sound playback and Sound recording. 6. Click OK to close the Sounds and Audio Devices Properties window. Keyboard and other pointing devices The following are the most common keyboard and other pointing devices problems: UltraNav problems • Problem: The pointer drifts when the computer is turned on or after it resumes normal operation. Solution: The pointer might drift when you are not using the TrackPoint during normal operation. This is a normal characteristic of the TrackPoint and is not a defect. Pointer drifting might occur for several seconds under the following conditions: - When the computer is turned on. - When the computer resumes normal operation. - When the TrackPoint is pressed for a long time. - When the temperature changes • Problem: The TrackPoint or touch pad does not work. Solution: Make sure that the TrackPoint or touch pad is set to Enabled in the UltraNav Device Setting. Notes: To open the UltraNav Device Setting, For Windows 7: 1. Click Start, and then click Control Panel. 2. Click Hardware and Sound. 3. Click Mouse, and then click the UltraNav tab. For Windows XP: 1. Click Start, and then click Control Panel. 2. Click Printers and Other Hardware. 3. Click Mouse, and then click the UltraNav tab. Keyboard problems • Problem: All or some keys on the keyboard do not work. Solution: Make sure that the correct device driver is installed. For Windows 7: 1. Click Start ➙ Control Panel. Change the view of the Control Panel from Category to Large icons or Small icons. 2. Click Keyboard. 3. Select the Hardware tab. In the Device Properties, make sure that the Device Status is This device is working properly. Chapter 10. Troubleshooting computer problems 131

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1. Exit the application that uses the sound device (for example, Windows Media Player).
2. Open the Control Panel by clicking
Start
➙
Control Panel
.
3. Double-click
Sounds and Audio Devices
to open the Sounds and Audio Devices Properties window.
4. Select the
Audio
tab.
5. If you are using Headset profile, select
Bluetooth
Audio
for both Sound playback and Sound
recording. If you are using AV profile, select
Bluetooth
High Quality Audio
for both Sound playback
and Sound recording.
6. Click
OK
to close the Sounds and Audio Devices Properties window.
Keyboard and other pointing devices
The following are the most common keyboard and other pointing devices problems:
UltraNav problems
•
Problem
: The pointer drifts when the computer is turned on or after it resumes normal operation.
Solution
: The pointer might drift when you are not using the TrackPoint during normal operation. This
is a normal characteristic of the TrackPoint and is not a defect. Pointer drifting might occur for several
seconds under the following conditions:
–
When the computer is turned on.
–
When the computer resumes normal operation.
–
When the TrackPoint is pressed for a long time.
–
When the temperature changes
•
Problem
: The TrackPoint or touch pad does not work.
Solution
: Make sure that the TrackPoint or touch pad is set to Enabled in the UltraNav Device Setting.
Notes:
To open the UltraNav Device Setting,
For Windows 7:
1. Click
Start
, and then click
Control Panel
.
2. Click
Hardware and Sound
.
3. Click
Mouse
, and then click the
UltraNav
tab.
For Windows XP:
1. Click
Start
, and then click
Control Panel
.
2. Click
Printers and Other Hardware
.
3. Click
Mouse
, and then click the
UltraNav
tab.
Keyboard problems
•
Problem
: All or some keys on the keyboard do not work.
Solution
: Make sure that the correct device driver is installed.
For Windows 7:
1. Click
Start
➙
Control Panel
. Change the view of the Control Panel from Category to Large icons
or Small icons.
2. Click
Keyboard
.
3. Select the
Hardware
tab. In the Device Properties, make sure that the Device Status is
This device
is working properly
.
Chapter 10
.
Troubleshooting computer problems
131