Lenovo ThinkPad 600E User's Reference Guide for TP 600 - Page 11

Test the SelectaDock I and II, A Universal Serial Bus USB Problem

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Title: C79EGMST CreationDate: 02/10/98 09:24:42 Infrared Communication Problems 131 An Audio or a Telephony Problem 132 A Universal Serial Bus (USB) Problem 132 A Modem Problem 133 PC Card Problems 134 Docking Station Problems 137 A Printer Problem 138 External Monitor Problems 139 Port Replicator Problems 140 Other Option Problems 141 Software Problems 142 Other Problems 142 Testing Your Computer 144 Test the SelectaDock I and II 146 Recovering Lost or Damaged Software 147 Using the Diskette Factory 148 Using the ThinkPad Customization CD 149 Using the Recovery CD 150 Chapter 5. Getting Service 153 Information on Your Computer 154 Option List 154 Identification Numbers 154 Problem Recording Sheet 155 Customer Support and Service 156 Help by Telephone 156 ThinkPad EasyServ 157 Getting Help around the World 157 Fax Information 157 Electronic Support Services 158 Purchasing Additional Services 160 Enhanced PC Support Line 160 Client Support Line 160 Network and Server Support Line 161 Ordering Support Line Services 162 Warranty and Repair Services 163 Obtaining IBM Operating System Updates 164 Getting Update Diskettes 164 Ordering Publications 164 Contents ix

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Infrared Communication Problems
...............
131
An Audio or a Telephony Problem
...............
132
A Universal Serial Bus (USB) Problem
.............
132
A Modem Problem
........................
133
PC Card Problems
........................
134
Docking Station Problems
....................
137
A Printer Problem
.........................
138
External Monitor Problems
....................
139
Port Replicator Problems
.....................
140
Other Option Problems
......................
141
Software Problems
. . . . . . . . . . . . . . . . . . . . . . . .
142
Other Problems
. . . . . . . . . . . . . . . . . . . . . . . . . .
142
Testing Your Computer
.......................
144
Test the SelectaDock I and II
..................
146
Recovering Lost or Damaged Software
..............
147
Using the Diskette Factory
....................
148
Using the ThinkPad Customization CD
.............
149
Using the Recovery CD
.....................
150
Chapter 5. Getting Service
. . . . . . . . . . . . . . . . . . . .
153
Information on Your Computer
...................
154
Option List
. . . . . . . . . . . . . . . . . . . . . . . . . . . . .
154
Identification Numbers
. . . . . . . . . . . . . . . . . . . . . .
154
Problem Recording Sheet
....................
155
Customer Support and Service
...................
156
Help by Telephone
........................
156
ThinkPad EasyServ
. . . . . . . . . . . . . . . . . . . . . . . .
157
Getting Help around the World
.................
157
Fax Information
. . . . . . . . . . . . . . . . . . . . . . . . . .
157
Electronic Support Services
...................
158
Purchasing Additional Services
...................
160
Enhanced PC Support Line
...................
160
Client Support Line
........................
160
Network and Server Support Line
................
161
Ordering Support Line Services
.................
162
Warranty and Repair Services
..................
163
Obtaining IBM Operating System Updates
............
164
Getting Update Diskettes
.....................
164
Ordering Publications
. . . . . . . . . . . . . . . . . . . . . . .
164
Contents
ix
Title: C79EGMST CreationDate: 02/10/98 09:24:42