Lexmark C752 Quick Reference Pages - Page 28

Ghost Images - image transfer unit

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Print quality guide Page 3 of 4 Symptom Toner specks Toner rubs off the paper easily when you handle the sheets. Gray background ABCDE ABCDE ABCDE Cause Solution • The print cartridges are defective. • The transfer roller is worn or defective. • The image transfer unit is worn or defective. • The fuser is worn or defective. • Toner is in the paper path. • Replace the print cartridges. • Replace the transfer roller. • Replace the image transfer unit. • Replace the fuser. • Call for service. • The Texture setting is wrong for the type of paper or specialty media you are using. • The Weight setting is wrong for the type of paper or specialty media you are using. • The fuser is worn or defective. • Change Paper Texture from Normal to Smooth or Rough. • Change Paper Weight from Plain to CardStock (or other appropriate weight). • Replace the fuser. • The Toner Darkness setting is too dark. • The print cartridges are defective. • Select a different Toner Darkness setting from the printer driver before sending the job to print. • Replace the print cartridges. Uneven print density ABCDE ABCDE ABCDE • The print cartridges are defective. • The transfer roller is worn or defective. • The image transfer unit is worn or defective. • Replace the print cartridges. • Replace the transfer roller. • Replace the image transfer unit. Ghost Images AABBCCDDEE ABCDE Toner level is low in the print cartridges. • Make sure the Paper Type setting is correct for the paper or specialty media you are using. • Replace the print cartridges. ABCDE Clipped images (Some of the print is cut off on the sides, top, or bottom of the paper.) Guides in the selected tray are set for a Move the guides in the tray to the different size paper than what is loaded proper positions for the size loaded. in the tray.

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Print quality guide
Page 3 of 4
Toner specks
The print cartridges are defective.
The transfer roller is worn or
defective.
The image transfer unit is worn or
defective.
The fuser is worn or defective.
Toner is in the paper path.
Replace the print cartridges.
Replace the transfer roller.
Replace the image transfer unit.
Replace the fuser.
Call for service.
Toner rubs off the paper easily
when you handle the sheets.
The Texture setting is wrong for the
type of paper or specialty media you
are using.
The Weight setting is wrong for the
type of paper or specialty media you
are using.
The fuser is worn or defective.
Change Paper Texture from Normal
to Smooth or Rough.
Change Paper Weight from Plain to
CardStock (or other appropriate
weight).
Replace the fuser.
Gray
background
The Toner Darkness setting is too
dark.
The print cartridges are defective.
Select a different Toner Darkness
setting from the printer driver before
sending the job to print.
Replace the print cartridges.
Uneven print
density
The print cartridges are defective.
The transfer roller is worn or
defective.
The image transfer unit is worn or
defective.
Replace the print cartridges.
Replace the transfer roller.
Replace the image transfer unit.
Ghost Images
Toner level is low in the print cartridges.
Make sure the Paper Type setting is
correct for the paper or specialty
media you are using.
Replace the print cartridges.
Clipped images
(Some of the print is cut off on the
sides, top, or bottom of the paper.)
Guides in the selected tray are set for a
different size paper than what is loaded
in the tray.
Move the guides in the tray to the
proper positions for the size loaded.
Symptom
Cause
Solution
ABCDE
ABCDE
ABCDE
A
B
CD
E
A
B
CD
E
A
B
CD
E
ABCDE
ABCDE
ABCDE
ABCDE