Lexmark CS331 Users Guide PDF - Page 109
Job prints from the wrong tray or on the wrong paper, Step 1, Settings, Paper, Tray Configuration
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Troubleshoot a problem 109 Job prints from the wrong tray or on the wrong paper Action Step 1 a Check if you are printing on the correct paper. b Print the document. Yes Go to step 2. Is the document printed on the correct paper? Step 2 a Depending on your operating system, specify the paper size and paper type from the Printing Preferences or Print dialog. Note: You can also change the settings on the printer control panel. Navigate to: Settings > Paper > Tray Configuration > Paper Size/Type The problem is solved. For non‑touch‑screen printer models, press through the settings. to navigate b Make sure that the settings match the paper loaded. c Print the document. Is the document printed on the correct paper? Step 3 a Check if the trays are linked. For more information, see "Linking trays" on page 26. b Print the document. The problem is solved. Is the document printed from the correct tray? No Load the correct paper size and paper type. Go to step 3. Contact customer support.