Lexmark CS331 Users Guide PDF - Page 92
Issues with supplies, Replace cartridge, printer region mismatch, Non-Lexmark supply
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Troubleshoot a problem 92 Action Yes Step 5 Go to step 6. Make sure that the cable connections to the printer and print server are secure. For more information, see the documentation that came with the printer. Are the cable connections secure? Step 6 Check if the web proxy servers are disabled. Go to step 7. Are the web proxy servers disabled? Step 7 Access the Embedded Web Server. The problem is solved. Did the Embedded Web Server open? No Secure the cable connections. Contact your administrator. Contact customer support. Issues with supplies Replace cartridge, printer region mismatch To correct this problem, purchase a cartridge with the correct region that matches the printer region, or purchase a worldwide cartridge. • The first number in the message after 42 indicates the region of the printer. • The second number in the message after 42 indicates the region of the cartridge. Printer and print cartridge regions Region Worldwide or Undefined region North America (United States, Canada) European Economic Area, Western Europe, Nordic countries, Switzerland Asia Pacific Latin America Rest of Europe, Middle East, Africa Australia, New Zealand Invalid region Numeric code 0 1 2 3 4 5 6 9 Note: To find the region settings of the printer and print cartridge, print the Print Quality Test Pages. From the control panel, navigate to: Settings > Troubleshooting > Print Quality Test Pages. Non‑Lexmark supply The printer has detected a non‑Lexmark supply or part installed in the printer.