Lexmark CS331 Users Guide PDF - Page 136

Troubleshoot a problem 136 Repeating defects Note: Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to Settings > Troubleshooting > Print Quality Test Pages. For non-touch-screen printer models, press to navigate through the settings. Action a Using the Print Quality Test Pages, measure the distance between the repeating defects on the affected color page. b Check if the repeating defects match any of the following measurements: Print cartridges • 25.70 mm (1.01 in.) • 35.30 mm (1.39 in.) • 75.6 mm (2.98 in.) • 26.7 mm (1.05 in.) Fuser • 56.5 mm (2.22 in.) Transfer module • 25.10 mm (0.99 in.) • 59.70 mm (2.35 in.) • 28.30 mm (1.11 in.) • 65 mm (2.56 in.) • 44 mm (1.73 in.) Yes Take note of the distance, and then contact customer support. No Take note of the distance, and then contact customer support. Do the repeating defects match any of the measurements? Color quality problems Modifying the colors in printed output For non-touch-screen printer models, press to navigate through the settings. 1 From the control panel, navigate to: Settings > Print > Quality > Advanced Imaging > Color Correction 2 From the Color Correction menu, select Manual > Color Correction Content.