Lexmark CS331 Users Guide PDF - Page 127
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Troubleshoot a problem 127 Note: Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to Settings > Troubleshooting > Print Quality Test Pages. For non-touch-screen printer models, press to navigate through the settings. Action a Open the front door, and then firmly push it down. b Pull out the print cartridge tray. c Remove, and then insert the print cartridges. Yes Contact customer support. No The problem is solved. d Insert the print cartridge tray, and then close the door. e Print the document. Is the printer printing solid color or black images? Text or images cut off Note: Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to Settings > Troubleshooting > Print Quality Test Pages. For non-touch-screen printer models, press to navigate through the settings. Action Yes Step 1 a Adjust the paper guides in the tray to the correct position for the paper loaded. b Print the document. Go to step 2. No The problem is solved. Are text or images cut off?