Lexmark E210 Online Information - Page 88

Solving General Printing Problems

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Solving General Printing Problems If you have any problems with the operation of your printer, see the following table for suggested solutions. Problem The printer does not print. Possible Cause Solution The printer is not receiving power. If no lights are on, check the power cord connections. Check the power switch and the power source. Your printer is not selected Select Lexmark E210 as your default as the default printer. printer. Check the printer for the following: • The printer cover is not closed. • Print media is jammed. • No print media is loaded. • Print cartridge is not installed. • Printer system error occurs. Contact a service representative. The printer may be in manual feed mode or out of print media. (The light is on or flashing.) Add print media to the manual input tray, and press the button on the printer control panel to start printing. The connection cable between the computer and the printer is not connected properly. Disconnect the printer cable and reconnect it. The connection cable between the computer and the printer is defective. If possible, attach the cable to another computer that is working properly and print a job. You may also try replacing the printer cable. The port setting is incorrect. Check the Windows printer setting to make sure that the print job is sent to the correct port (for example, LPT1). If the computer has more than one port, make sure the printer is attached to the correct one. TROUBLESHOOTING 7.3

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7.
3
Solving General Printing Problems
If you have any problems with the operation of your printer, see the following table for
suggested solutions.
Problem
The printer does not
print.
Possible Cause
The printer is not receiving
power.
Your printer is not selected
as the default printer.
Check the printer for the
following:
The printer may be in
manual feed mode or out
of print media. (The
light is on or flashing.)
The connection cable
between the computer and
the printer is not
connected properly.
The connection cable
between the computer and
the printer is defective.
The port setting is
incorrect.
T
ROUBLESHOOTING
Solution
If no lights are on, check the power
cord connections. Check the power
switch and the power source.
Select
Lexmark E210
as your default
printer.
• The printer cover is not closed.
• Print media is jammed.
• No print media is loaded.
• Print cartridge is not installed.
• Printer system error occurs. Contact
a service representative.
Add print media to the manual input
tray, and press the
button on the
printer control panel to start printing.
Disconnect the printer cable and
reconnect it.
If possible, attach the cable to another
computer that is working properly and
print a job. You may also try replacing
the printer cable.
Check the Windows printer setting to
make sure that the print job is sent to
the correct port (for example, LPT1).
If the computer has more than one
port, make sure the printer is attached
to the correct one.