Lexmark E210 Online Information - Page 99

Gray background, Toner smear, Vertical repetitive, defects, Problem, Solution

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aBbCc aBbCc aBbCc aBbCc aBbCc Solving Print Quality Problems AaBbCc AaBbCc AaBbCc AaBbCc AaPrBobblCemc Solution AaBbCc AaBbCc AaBbCc AaBbCc AaBbCc Gray background AaBbCc AaBbCc AaBbCc AaBbCc AaBbCc If the amount of background toner shading becomes unacceptable, the following procedures may clear the condition: • Change the print media to a lighter basis weight. See "Print Media Specifications" on page A.3. • Check the printer environment; very dry (low humidity) or high humidity (higheAr thaaBnb8C0%crelative humidity) conditions can increase the amAouanBt obf Cbackground shading. • Install a new print caArtraidBgeb. Cc AaBbCc AaBbCc Toner smear Vertical repetitive defects AaBbCc AaBbCc AaBbCc AaBbCc AaBbCc • Clean the inside of the printer. See "Cleaning the Inside" on page 6.6. • Check the type and quality. See "Print Media Specifications" on page A.3. • Install a new print cartridge. AaBbCc AaBbCc AaBbCc AaBbCc AaBbCc If marks repeatedly appear on the printed side of the page at even intervals: • The print cartridge may be damaged. If a repetitive mark occurs every 95 mm or 38 mm on the page, print a cleaning sheet several times to clean the cartridge (see "Printing a Cleaning Sheet" on page 6.8). After the printout, if you still have the same problems, install a new print cartridge. • Parts in the printer may have toner on them. If the defects occur on the back of the page, the problem corrects itself after a few more pages. • The fusing assembly may be damaged. Contact a service representative. 7.14 TROUBLESHOOTING

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7.
14
Solving Print Quality Problems
If the amount of background toner shading becomes
unacceptable, the following procedures may clear the
condition:
• Change the print media to a lighter basis weight. See “Print
Media Specifications” on page
A.3
.
• Check the printer environment; very dry (low humidity) or
high humidity (higher than 80% relative humidity) conditions
can increase the amount of background shading.
• Install a new print cartridge.
Gray background
• Clean the inside of the printer. See “Cleaning the Inside” on
page
6.6
.
• Check the type and quality. See “Print Media Specifications”
on page
A.3
.
• Install a new print cartridge.
Toner smear
If marks repeatedly appear on the printed side of the page at
even intervals:
• The print cartridge may be damaged. If a repetitive mark
occurs every 95 mm or 38 mm on the page, print a cleaning
sheet several times to clean the cartridge (see “Printing a
Cleaning Sheet” on page
6.8
). After the printout, if you still
have the same problems, install a new print cartridge.
• Parts in the printer may have toner on them. If the defects
occur on the back of the page, the problem corrects itself
after a few more pages.
• The fusing assembly may be damaged. Contact a service
representative.
Vertical repetitive
defects
AaBbCc
AaBbCc
AaBbCc
AaBbCc
AaBbCc
AaBbCc
AaBbCc
AaBbCc
AaBbCc
AaBbCc
Problem
Solution
T
ROUBLESHOOTING