Lexmark MS517 Users Guide PDF - Page 210
Gray background on prints, Step 1
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Troubleshooting 210 Action Step 1 Load paper with the correct paper type and weight in the tray. Yes Go to step 2. Is paper with the correct paper type and weight loaded in the tray? Step 2 From the printer control panel, set the paper type and weight in the Paper menu to match the paper loaded in the tray. Go to step 3. Is the tray set to the type and weight of the paper loaded? Step 3 Go to step 4. a Depending on your operating system, specify the paper type and weight from Printing Preferences or from the Print dialog. b Resend the print job. No Load paper with the correct paper type and weight in the tray. Change the paper loaded in the tray to match the paper type and weight specified in the tray settings. The problem is solved. Do shadow images still appear on prints? Step 4 Replace the imaging unit, and then resend the print job. Contact customer The problem is support. solved. Do shadow images still appear on prints? Gray background on prints Leading edge ABCDE ABCDE ABCDE Trailing edge Action Yes Step 1 The problem is a From the Quality Menu on the printer control panel, decrease solved. the toner darkness. Note: 8 is the factory default setting. b Resend the print job. Did the gray background disappear from the prints? No Go to step 2.