Ping the access point
...............................................................................................................................
152
Ping the printer
.........................................................................................................................................
152
Run the Wireless Setup Utility (Windows users only)
...............................................................................
153
Check printer ports (Windows users only)
................................................................................................
153
Print troubleshooting
........................................................................................................................
154
Partial 4 x 6 in. (10 x 15 cm) photo prints when using a PictBridge-enabled digital camera
....................
154
Improving print quality
..............................................................................................................................
154
Poor text and graphic quality
....................................................................................................................
155
Poor quality at the edges of the page
.......................................................................................................
156
Print speed is slow
....................................................................................................................................
157
Partial document or photo prints
...............................................................................................................
158
Photo smudges or scratches
....................................................................................................................
158
Checking the print cartridges
....................................................................................................................
158
Ink levels seem incorrect
..........................................................................................................................
158
Ink levels seem to go down too quickly
....................................................................................................
159
A blank or incorrect page prints
................................................................................................................
159
Characters on printout are missing or unexpected
...................................................................................
159
Colors on printout are faded or differ from colors on the screen
..............................................................
160
Glossy photo paper or transparencies stick together
...............................................................................
160
Page prints with different fonts
.................................................................................................................
160
Print is too dark or smudged
.....................................................................................................................
161
Printed characters are improperly formed or are not aligned correctly
.....................................................
161
Printouts have alternating bands of light and dark print
...........................................................................
161
Transparencies or photos contain white lines
..........................................................................................
162
Vertical straight lines are not smooth
.......................................................................................................
162
White lines appear in graphics or solid black areas
.................................................................................
162
Checking the printer status
.......................................................................................................................
163
Settings are not saved
..............................................................................................................................
163
Checking printer readiness
.......................................................................................................................
164
Checking the Spool Settings for banner printing
......................................................................................
164
Resolving font problems
...........................................................................................................................
164
Printer is busy printing another job
...........................................................................................................
165
Ready or Busy Printing is listed as the status
..........................................................................................
165
Printing a test page
...................................................................................................................................
165
Test page does not print
...........................................................................................................................
166
External print server is not working
..........................................................................................................
167
Removing an external print server
............................................................................................................
167
Cable is not connected, is loose, or is damaged
......................................................................................
167
Printer is plugged in but does not print
.....................................................................................................
167
Printer is trying to print to File
...................................................................................................................
168
Printer cannot communicate with computers over peer-to-peer network
.................................................
168
Printer is not able to communicate with the computer
..............................................................................
169
Problems when copying, scanning, or faxing
...........................................................................................
169
Wrong printer is attached
.........................................................................................................................
170
Updating the printer software
...................................................................................................................
170
Bidirectional communication is not established
........................................................................................
170
Experiencing poor quality or incorrect output
...........................................................................................
171
9