Lexmark X9350 User's Guide - Page 161
Scanning takes too long or freezes the computer, Poor scanned image quality
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Scanning takes too long or freezes the computer Other software may be running Close all programs not being used. Change the scanning resolution to a lower value 1 Click Start ª Programs or All Programs ª Lexmark 9300 Series. 2 Select All-In-One Center. 3 From the Scan area, click See More Scan Settings. 4 Click Display Advanced Scan Settings. 5 From the Scan tab, select a lower scan resolution. Poor scanned image quality Check messages If an error message is displayed, see "Error messages" on page 175. Clean the scanner glass If the scanner glass is dirty, gently wipe it with a clean, lint-free cloth dampened with water. Adjust the quality of the scan 1 Make sure the printer is connected to a computer, and both the printer and the computer are on. 2 Load an original document facedown on the scanner glass in the corner indicated by the arrow icons. 3 From the desktop, double-click the Productivity Suite icon. 4 Click Scan. The All-In-One Center appears with the Scanning & Copying tab expanded. 5 From the Select Scan Quality section, select another DPI setting. 6 Click Scan Now. Review steps to improve See "Improving print quality" on page 144. print quality Are you scanning from a If you are copying or scanning from a newspaper, magazine, or glossy paper, see newspaper, magazine, or "Scanning clear images from magazines or newspapers" on page 122. glossy paper? Check quality of original If the quality of the original document is not satisfactory, try using a clearer version of the document document or image. Check document placement Make sure the document or photo is loaded facedown on the scanner glass in the corner indicated by the arrow icons. Partial document or photo scans Check document placement Check paper size Make sure the document or photo is loaded facedown on the scanner glass in the upper left-hand corner. Make sure the paper size being used matches the size you selected. Cannot scan to an application Select a different application 1 From the Selected Application Does Not Support Multiple Pages dialog, click Cancel. 2 From the All-In-One Center Scanning & Copying tab, choose a different application from the "Send scanned image to" menu. 3 Scan the document. 161