Linksys WCG200 User Guide - Page 50

button in the Internet Protocol TCP/IP Properties window. Click the, Enter the Default Gateway

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Wireless-G Cable Gateway 7. Toward the bottom of the window, select Use the following DNS server addresses, and enter the Preferred DNS server and Alternative DNS server (provided by your ISP). Contact your ISP or go on its website to find the information. 8. Click the OK button in the Internet Protocol (TCP/IP) Properties window, and click the OK button in the Local Area Connection Properties window. 9. Restart the computer if asked. • For Windows XP: The following instructions assume you are running Windows XP with the default interface. If you are using the Classic interface (where the icons and menus look like previous Windows versions), please follow the instructions for Windows 2000. 1. Click Start and Control Panel. 2. Click the Network and Internet Connections icon and then the Network Connections icon. 3. Right-click the Local Area Connection that is associated with the Ethernet adapter you are using, and select the Properties option. 4. In the This connection uses the following items box, highlight Internet Protocol (TCP/IP). Click the Properties button. 5. Enter a unique IP address that is not used by any other computer on the network connected to the Gateway. 6. Enter the Subnet Mask, 255.255.255.0. 7. Enter the Default Gateway, 192.168.0.1 (Gateway's default IP address). 8. Toward the bottom of the window, select Use the following DNS server addresses, and enter the Preferred DNS server and Alternative DNS server (provided by your ISP). Contact your ISP or go on its website to find the information. 9. Click the OK button in the Internet Protocol (TCP/IP) Properties window. Click the OK button in the Local Area Connection Properties window. 2. The Gateway is not working. • Verify that the Power cord and other network cables are plugged in. • Check the LEDs on the Gateway's front and verify that they are lit appropriately. • Check the settings on your PC. • Check the Gateway's settings. • Verify that your cable ISP has been given the correct MAC Address for the cable modem function. 3. I can't connect to the Gateway. • Verify that the Gateway is properly installed; LAN connections are OK, and it is powered ON. • Make sure that your PC and the Gateway are on the same network segment. If you are not sure, initiate the DHCP function, and let the PC get the IP address automatically. Appendix A: Troubleshooting 44 Common Problems and Solutions

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44
Appendix A: Troubleshooting
Common Problems and Solutions
Wireless-G Cable Gateway
7.
Toward the bottom of the window, select Use the following DNS server addresses, and enter the
Preferred DNS server and Alternative DNS server (provided by your ISP). Contact your ISP or go on its
website to find the information.
8.
Click the
OK
button in the Internet Protocol (TCP/IP) Properties window, and click the
OK
button in the
Local Area Connection Properties window.
9.
Restart the computer if asked.
•
For Windows XP:
The following instructions assume you are running Windows XP with the default interface. If you are using
the Classic interface (where the icons and menus look like previous Windows versions), please follow the
instructions for Windows 2000.
1.
Click
Start
and
Control Panel
.
2.
Click the
Network and Internet Connections
icon and then the
Network Connections
icon.
3.
Right-click the
Local Area Connection
that is associated with the Ethernet adapter you are using,
and select the Properties option.
4.
In the
This connection uses the following items
box, highlight
Internet Protocol (TCP/IP)
. Click
the
Properties
button.
5.
Enter a unique IP address that is not used by any other computer on the network connected to the
Gateway.
6.
Enter the Subnet Mask, 255.255.255.0.
7.
Enter the Default Gateway, 192.168.0.1 (Gateway’s default IP address).
8.
Toward the bottom of the window, select Use the following DNS server addresses, and enter the
Preferred DNS server and Alternative DNS server (provided by your ISP). Contact your ISP or go on its
website to find the information.
9.
Click the
OK
button in the Internet Protocol (TCP/IP) Properties window. Click the
OK
button in the
Local Area Connection Properties window.
2.
The Gateway is not working.
•
Verify that the Power cord and other network cables are plugged in.
•
Check the LEDs on the Gateway’s front and verify that they are lit appropriately.
•
Check the settings on your PC.
•
Check the Gateway’s settings.
•
Verify that your cable ISP has been given the correct MAC Address for the cable modem function.
3.
I can’t connect to the Gateway.
•
Verify that the Gateway is properly installed; LAN connections are OK, and it is powered ON.
•
Make sure that your PC and the Gateway are on the same network segment. If you are not sure, initiate
the DHCP function, and let the PC get the IP address automatically.