Motorola MOTO G User Guide - Page 54

Screen lock, SIM lock, Encrypt your phone, Can't unlock?

Page 54 highlights

Protect Protect Quick start: Protect Screen lock SIM lock Encrypt your phone Backup & restore Reset Menu Back More Next Screen lock To keep your phone secure, you can make the touchscreen lock when it goes to sleep. Find it: Apps > Settings > Security > Screen lock, then select the lock type: • None: Turn off the screen lock. • Slide: Flick to the right to unlock. • Trusted Devices: Use a connected accessory to unlock. • Face Unlock: Look at your phone to unlock it. Follow the prompts to capture your face and enter a PIN or password (for backup or to change the lock setting). When the screen is dark, press the Power key, then frame your face in the square at the bottom to unlock. Note: This feature is less secure than a pattern, PIN, or password. • Pattern: Draw a pattern to unlock. • PIN: Enter four to sixteen digits to unlock. • Password: Enter four to sixteen letters, digits, or symbols to unlock. To change when your touchscreen goes to sleep, see "Power key". Note: You can make emergency calls on a locked phone (see "Emergency calls"). A locked phone still rings, but you need to unlock it to answer. Can't unlock? Face unlock: If your phone doesn't recognize your face, you'll be prompted to enter your backup pattern or PIN code to unlock it. Pattern, PIN, or password: If you forget your pattern, PIN, or password, contact your service provider. SIM lock Caution: If you enter an incorrect PIN code three times, your phone locks your SIM card and asks for your PIN unlock code. Contact your service provider for your PIN unlock code. To set a SIM card PIN that you must enter when you turn on your phone: Find it: Apps > Settings > Security > Set up SIM/RUIM card lock > Lock SIM card To set your SIM PIN, enter a 4-digit code. To change your code, choose Change SIM PIN. Encrypt your phone Caution: If you forget your encryption code, you cannot recover the data stored on your phone. Encrypting your files can take an hour or more. Leave your phone plugged in, and be careful not to interrupt the process. Encryption protects the accounts, settings, apps, and files on your phone, so that people cannot access them if your phone is stolen.

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Back
Next
Menu
More
Protect
Screen lock
To keep your phone secure, you can make the touchscreen
lock when it goes to sleep.
Find it:
Apps
>
Settings
>
Security
>
Screen lock
, then
select the lock type:
None
: Turn off the screen lock.
Slide
: Flick
to the right to unlock.
Trusted Devices
: Use a connected accessory to unlock.
Face Unlock
: Look at your phone to unlock it.
Follow the prompts to capture your face and enter a PIN or
password (for backup or to change the lock setting). When
the screen is dark, press the Power key, then frame your face
in the square at the bottom to unlock.
Note:
This feature is less secure than a pattern, PIN, or
password.
Pattern
: Draw a pattern to unlock.
PIN
: Enter four to sixteen digits to unlock.
Password
: Enter four to sixteen letters, digits, or symbols to
unlock.
To change when your touchscreen goes to sleep, see “
Power
key
”.
Note:
You can make emergency calls on a locked phone (see
Emergency calls
”). A locked phone still rings,
but you need
to unlock it to answer
.
Can’t unlock?
Face unlock:
If your phone doesn’t recognize your face, you’ll
be prompted to enter your backup pattern or PIN code to
unlock it.
Pattern, PIN, or password:
If you forget your pattern, PIN, or
password, contact your service provider.
SIM lock
Caution:
If you enter an incorrect PIN code three times, your
phone locks your SIM card and asks for your PIN unlock code.
Contact your service provider for your PIN unlock code.
To set a SIM card PIN that you must enter when you turn on
your phone:
Find it:
Apps
>
Settings
>
Security
>
Set up SIM/RUIM
card lock
>
Lock SIM card
To set your SIM PIN, enter a 4-digit code. To change your code,
choose
Change SIM PIN
.
Encrypt your phone
Caution:
If you forget your encryption code, you cannot
recover the data stored on your phone. Encrypting your files
can take an hour or more. Leave your phone plugged in, and
be careful not to interrupt the process.
Encryption protects the accounts, settings, apps, and files on
your phone, so that people cannot access them if your phone is
stolen.
Protect
Quick start: Protect
Screen lock
SIM lock
Encrypt your phone
Backup & restore
Reset