Motorola MOTO G User Guide - Page 63

Safety, Regulatory, & Legal Safety, Regulatory, & Legal For Your Safety Battery Use & Safety Battery Charging Third Party Accessories Driving Precautions Seizures, Blackouts & Eyestrain High Volume Repetitive Motion Children Glass Parts Use & Care Operational Warnings RF Energy Regulatory Information EU Conformance FCC Notice Industry Canada Notice Software Notices Location Navigation Privacy & Data Security Recycling Hearing Aid Compatibility Software Copyright Content Copyright OSS Information Export Law Registration Service & Repairs Global Warranty Copyright & Trademarks Menu Back More Next Open Source Software Information OFSSoInfrormiantionstructions on how to obtain a copy of any source code being made publicly available by Motorola related to software used in this Motorola mobile device, you may send your request in writing to the address below. Please make sure that the request includes the model number and the software version number. MOTOROLA MOBILITY LLC OSS Management 1000 Enterprise Way Sunnyvale, CA 94043 USA The Motorola website opensource.motorola.com (in English only) also contains information regarding Motorola's use of open source. Motorola has created the opensource.motorola.com website to serve as a portal for interaction with the software community-at-large. To view additional information regarding licenses, acknowledgments and required copyright notices for open source packages used in this Motorola mobile device, please go to Apps > Settings > About phone > Legal information > License. In addition, this Motorola device may include self-contained applications that present supplemental notices for open source packages used in those applications. Export Law Assurances This ExportLaw product is controlled under the export regulations of the United States of America and Canada. The Governments of the United States of America and Canada may restrict the exportation or re-exportation of this product to certain destinations. For further information contact the U.S. Department of Commerce or the Canadian Department of Foreign Affairs and International Trade. Product Registration Product Registration registration is an important step toward enjoying your new Motorola product. Registering permits us to contact you for product or software updates and allows you to subscribe to updates on new products or special promotions. Registration is not required for warranty coverage. Please retain your original dated sales receipt for your records. For warranty service of your Motorola product you will need to provide a copy of your dated sales receipt to confirm warranty status. Thank you for choosing a Motorola product. Service & Repairs If you have Service&Repairs questions or need assistance, we're here to help. Go to www.motorola.com/support, where you can select from a number of customer care options. You can also contact the Motorola Customer Support Center at 1-800-734-5870 (United States), 1-888-390-6456 (TTY/TDD United States for hearing impaired), or 1-800-461-4575 (Canada). How to Obtain Service or Other Information 1. Please access and review the online Customer Support section of Motorola's consumer website prior to requesting warranty service. 2. If the Product is still not functioning properly after making use of this resource, please contact the Warrantor listed at the Motorola website or the contact information for the corresponding location. 3. A representative of Motorola, or of a Motorola Authorized Repair Center, will help determine whether your Product requires service. You may be required to download, or otherwise obtain and accept software updates from Motorola or a Motorola Authorized Repair Center. You are responsible for any applicable carrier service fees incurred while obtaining the required downloads. Complying with the warranty process, repair instructions and accepting such software updates is required in order to receive additional warranty support. 4. If the software update doesn't fix the problem, you will receive instructions on how to ship the Product to a Motorola Authorized Repair Center or other entity. 5. To obtain warranty service, as permitted by applicable law, you are required to include: (a) a copy of your receipt, bill of sale or other comparable proof of purchase; (b) a written description of the problem; (c) the name of your service provider, if applicable; (d) your address and telephone number. In the event the Product is not covered by the Motorola Limited Warranty, Motorola will inform the consumer of the availability, price and other conditions applicable to the repair of the Product. To obtain service or other information, please access and review the online Customer Support section of Motorola's consumer website at www.motorola.com. Motorola Mobility LLC Global Limited Warranty Global Warranty What does this Limited Warranty cover? Motorola Mobility LLC ("Motorola") promises to the original purchaser ("you") that this Mobile Phone, and any in-box accessories which accompany it (the "Products"), will be free of defects for a period of 12 months from the date of original purchase ("Warranty Period") provided that the Products are used for normal [consumer/end user] purposes (the "Limited Warranty"). This Limited Warranty covers only a purchase of new Products from Motorola or an authorized reseller or distributor of Motorola Products and accompanied in-box by this written Limited Warranty. This Limited Warranty is personal to you and not transferable. Claims under this Limited Warranty may only be made in the country of purchase. If, following a repair, there are fewer than 90 days remaining in the Warranty Period, the Warranty Period will be extended to end 90 days from the date of repair. THE PROMISES MADE TO YOU IN THIS LIMITED WARRANTY ARE IN ADDITION TO, AND DO NOT REDUCE OR OTHERWISE AFFECT, YOUR STATUTORY RIGHTS.