Netgear A6210 User Manual - Page 34

Adapter Does Not Connect to a WiFi Network, Join a WiFi, Network, View More Information About

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A6210 WiFi USB Adapter Adapter Does Not Connect to a WiFi Network If you cannot connect the adapter to a selected WiFi network as described in Join a WiFi Network on page 11, after you click the icon in the system tray or on your desktop to open NETGEAR genie, the Home screen displays the following graphical network representation: Try these troubleshooting tips: • Make sure that your adapter is inserted securely into the USB port on your computer. • If the network uses WiFi security, check that you use the correct WiFi security settings or use Push 'N' Connect if the network supports WPS. • Some networks restrict use to only computers or WiFi devices with known MAC addresses. If that is the case, follow the steps in View More Information About the Adapter and Network on page 26 to find the MAC address for your adapter and provide it to your network administrator. Troubleshooting and Frequently Asked Questions 34

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Troubleshooting and Frequently Asked Questions
34
A6210 WiFi USB Adapter
Adapter Does Not Connect to a WiFi Network
If you cannot connect the adapter to a selected WiFi network as described in
Join a WiFi
Network
on page
11, after you click the icon in the system tray or on your desktop to open
NETGEAR genie, the Home screen displays the following graphical network representation:
Try these troubleshooting tips:
•
Make sure that your adapter is inserted securely into the USB port on your computer.
•
If the network uses WiFi security, check that you use the correct WiFi security settings or
use Push 'N' Connect if the network supports WPS.
•
Some networks restrict use to only computers or WiFi devices with known MAC
addresses. If that is the case, follow the steps in
View More Information About the
Adapter and Network
on page
26 to find the MAC address for your adapter and provide it
to your network administrator.