Netgear WN111-100NAS WN111v1 User Manual - Page 58

Table 4-1., Troubleshooting Tips continued, Apply, Problem, Action

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NETGEAR RangeMax Next Wireless USB 2.0 Adapter WN111 User Manual Table 4-1. Troubleshooting Tips (continued) Problem Action Throughput is only 54 Mbps or only 14 Mbps. The RangeMax Next WN111 Wireless USB 2.0 Adapter can operate at faster speeds. • At 54 Mbps you are probably connecting to a standard 802.11g network. See Chapter 3, "Wireless Network Performance". • If you do not have a USB 2.0 port on your PC, the throughput is limited to the 14 Mbps of the USB 1.1 standard. The Smart Wizard keeps asking me to save If you change the settings the Smart Wizard offers you the settings. chance to save the changes. To avoid this prompt, simply click Apply before you close the Smart Wizard. Two WN111 icons are in the system tray. You have an older software version installed on your system and it needs to be removed. See "Removing the WN111 Software" in Chapter 1 or "Upgrading the WN111 Software" in Chapter 1. I can connect to the access point, but not the other computers on the network or to the Internet. Viewing the IP address. This could be a physical layer problem or a network configuration problem. 1. Check to make sure that the access point is physically connected to the Ethernet network. 2. Make sure that the IP addresses and the Windows networking parameters are all configured correctly. See the link to "Internet Networking and TCP/IP Addressing:" in Chapter B. 3. Restart the cable or DSL modem, router, access point, and computer. To view the RangeMax Next WN111 Wireless USB 2.0 Adapter IP address, click the WN111 icon to open the Smart Wizard. Then check the IP address in the About page. No IP address is assigned to the RangeMax Next WN111 Wireless USB 2.0 Adapter. This might occur if you upgraded your RangeMax Next WN111 Wireless USB 2.0 Adapter software and did not reboot your system. • Either restart your computer, or connect to a different access point. • It does not usually help to shut down the Smart Wizard or disable/enable the card. 4-2 v1.0, December 2007

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NETGEAR RangeMax Next Wireless USB 2.0 Adapter WN111 User Manual
4-2
v1.0, December 2007
Throughput is only 54 Mbps or only 14
Mbps.
The RangeMax Next WN111 Wireless USB 2.0 Adapter can
operate at faster speeds.
•
At 54 Mbps you are probably connecting to a standard
802.11g network. See
Chapter 3, “Wireless Network
Performance”
.
•
If you do not have a USB 2.0 port on your PC, the
throughput is limited to the 14 Mbps of the USB 1.1
standard.
The Smart Wizard keeps asking me to save
settings.
If you change the settings the Smart Wizard offers you the
chance to save the changes. To avoid this prompt, simply click
Apply
before you close the Smart Wizard.
Two WN111 icons are in the system tray.
You have an older software version installed on your system
and it needs to be removed. See
“Removing the WN111
Software” in Chapter 1
or
“Upgrading the WN111 Software” in
Chapter 1
.
I can connect to the access point, but not
the other computers on the network or to
the Internet.
This could be a physical layer problem or a network
configuration problem.
1.
Check to make sure that the access point is physically
connected to the Ethernet network.
2.
Make sure that the IP addresses and the Windows
networking parameters are all configured correctly. See
the link to
“Internet Networking and TCP/IP Addressing:” in
Chapter B
.
3.
Restart the cable or DSL modem, router, access point, and
computer.
Viewing the IP address.
To view the RangeMax Next WN111 Wireless USB 2.0
Adapter IP address, click the WN111 icon to open the Smart
Wizard. Then check the IP address in the About page.
No IP address is assigned to the RangeMax
Next WN111 Wireless USB 2.0 Adapter.
This might occur if you upgraded your RangeMax Next
WN111 Wireless USB 2.0 Adapter software and did not reboot
your system.
•
Either restart your computer, or connect to a different access
point.
•
It does not usually help to shut down the Smart Wizard or
disable/enable the card.
Table 4-1.
Troubleshooting Tips (continued)
Problem
Action