Oki MC160MFP User Guide - Page 223

Solving Problems with Media Misfeeds " Frequent misfeeds in any area indicate that area should be checked, repaired, or cleaned. Repeated misfeeds may also happen if you're using unsupported print media or original media. Symptom Cause Solution Several sheets go through the machine together. The front edges of the media are not even. The media is moist from humidity. Remove the media and even up the front edges, then reload it. Remove the moist media and replace it with new, dry media. Media missfeed message stays on. Scanner unit needs to Open and close the scanner unit be opened and again. closed again to reset the machine. Some media remains Check the media path again to make misfed in the sure that you have removed all of the machine. misfed media. Duplex misfeeds. Unsupported media (wrong size, thickness, type, etc.) is being used. Use Oki approved media. Only Letter/A4 plain paper and recycled paper can be autoduplexed if the media type is set properly in the driver. Make sure that you have not mixed media types in the tray. Do not duplex envelopes, labels, letter head, postcards or thick stock. Media is still being missfed. Check the media path inside the duplex again to make sure that you have removed all of the missfed media. 223 Troubleshooting