Oki MC361MFP MC361, MC561, CX2731MFP Advanced User's Guide - Page 270
USB Connection Problems
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For Windows Cause IP address is incorrect. Remedy • Check that the same IP address is set for the MFP and the MFP's port setting on the computer. • If using Oki LPR Utility, check the IP address setting in Oki LPR Utility. USB Connection Problems Common to Windows and Macintosh Cause Unsupported USB cable is being used. An USB hub is being used. Printer driver is not installed correctly. Remedy Use a USB2.0 cable. Directly connect the MFP to the computer. Reinstall printer driver. For Windows Cause The MFP is off line. A switch, buffer, extension cable or USB hub is being used. A printer driver which uses a USB connection is installed. Remedy Right-click the OKI MC561 icon and then select [See what's printing] (> [OKI MC561 (*)] when multiple drivers are installed). In the dialog box, select the [Printer] menu and then clear the check of [Use Printer Offline]. *Select the type of driver you want. Directly connect the MFP to the computer. Remove the other printer driver from the computer. 270 - Issues: Unable to Print MC361/MC561/CX2731 MFP Advanced User's Guide