Oki MC361MFP MC361, MC561, CX2731MFP Advanced User's Guide - Page 294
is printed black., The MFP may
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Symptom Cause Remedy Black or white dots appear. Dirt is printed. The entire page is printed black. Nothing is printed. White patches appear. The paper is unsuitable. When the interval of the dots is about 94 mm (4 inches), the image drum (the green tube) is damaged or dirty. The document glass or white sheet on the under side of the document glass cover is dirty. The paper is moist. The paper is unsuitable. The document glass or white sheet on the under side of the document glass cover is dirty. The MFP may be malfunctioning. Two or more sheets of paper are fed simultaneously. The MFP may be malfunctioning. The back side of the document is being scanned. The paper is moist. The paper is unsuitable. The document glass is dirty. Use supported paper. Lightly wipe the image drum with a soft tissue paper. Replace the image drum unit when it is damaged. Clean the document glass and white sheet. Replace it with new paper. Use supported paper. Clean the document glass and white sheet. Call your local service dealer. Fan the paper well and load it again. Call your local service dealer. Load the document properly. Replace it with new paper. Use supported paper. Clean the document glass. 294 - Issues: Print Issues MC361/MC561/CX2731 MFP Advanced User's Guide