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Panasonic KX-TDA600 Installation Manual - Page 219

Problem, Probable Cause, Solution

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4.1 Troubleshooting PROBLEM PROBABLE CAUSE Alternate Calling-Ring/Voice Voice-calling mode and Hands- • and Live Call Screening (LCS) free mode with LCS are not • do not function as set when using available with Wireless Phones. a Wireless Phone (KX-T7880/ KX-T7885/KX-TD7894/KX- TD7895). The ALARM indicator on the A major system error occurs in • front of the Basic Shelf turns on the Hybrid IP-PBX. red. The RUN indicator of an Bus Cable is not connected • Expansion Shelf does not turn properly. on. Defective Bus Cable (included • with BUS-M card or BUS-ME card). Optional service card • malfunction: BUS-M, BUS-ME, BUS-S Defective Expansion Shelf. • The LINK indicator of the BUS-M Bus Cable is not connected • card of the Basic Shelf does not properly. turn on. Defective Bus Cable (included • with BUS-M card or BUS-ME card). Optional service card • malfunction: BUS-M, BUS-ME, BUS-S Extensions connected to an Bus Cable is not connected • Expansion Shelf do not send a properly. dial tone. Optional service card • malfunction: BUS-S Defective Bus Cable (included • with BUS-M card or BUS-ME card). SOLUTION Switch the calling mode to ring-calling. Set the LCS mode to "Private". See the error log using the KX-TDA600 Maintenance Console (refer to "4.1.5 Troubleshooting by Error Log"). Connect the Bus Cables properly. Replace the corresponding Bus Cable. Replace the corresponding shelf expansion card (be sure to turn off the Hybrid IP-PBX when replacing a BUSM card). Replace the corresponding Expansion Shelf. Connect the Bus Cables properly. Replace the corresponding Bus Cable. Replace the corresponding shelf expansion card (be sure to turn off the Hybrid IP-PBX when replacing a BUSM card). Connect the Bus Cables properly. Replace the corresponding shelf expansion card. Replace the corresponding Bus Cable. Installation Manual 219

Section	Page
System Components	2
Important Safety Instructions	6
Precaution	8
Introduction	12
F.C.C. REQUIREMENTS AND RELEVANT INFORMATION	13
Table of Contents	16
1 System Outline 19	16
2 Installation 41	16
3 Guide for the KX-TDA600 Maintenance Console 209	17
4 Troubleshooting 217	17
Index 227	18
System Outline	19
1.1 System Highlights	20
1.1.1 System Highlights	20
1.2 System Construction	22
1.2.1 Basic System	22
1.2.2 Expanded System	23
1.2.3 System Connection Diagram	28
1.3 Optional Equipment	30
1.3.1 Optional Equipment	30
1.4 Specifications	32
1.4.1 General Description	32
1.4.2 Characteristics	34
1.4.3 System Capacity	35
Installation	41
2.1 Before Installation	42
2.1.1 Before Installation	42
2.2 Installation of the Hybrid IP-PBX	44
2.2.1 Unpacking	44
2.2.2 Names and Locations	46
2.2.3 Opening/Closing the Front Cover	47
2.2.4 Attaching Fan Guards	49
2.2.5 Installation of Basic System or 2-shelf System (Floor Standing)	50
2.2.6 Installation of 3- or 4-shelf System (Tower Type)	58
2.2.7 Installation of 4-shelf System (Side-by-side Type)	80
2.2.8 Wall Mounting (KX-TDA600/KX-TDA620)	96
2.2.9 Installing/Replacing the Power Supply Unit	98
2.2.10 Frame Ground Connection	102
2.2.11 Installing/Removing the Optional Service Cards	103
2.2.12 Cable Handling	107
2.2.13 Types of Connectors	109
2.2.14 Attaching a Ferrite Core	111
2.2.15 Fastening Amphenol Connector	113
2.2.16 Surge Protector Installation	115
2.3 Information about the Main Processing Card	118
2.3.1 EMPR Card	118
2.3.2 EMEC Card (KX-TDA6105)	120
2.3.3 RMT Card (KX-TDA0196)	121
2.4 Information about the Optional Shelf Expansion Cards	122
2.4.1 BUS-M Card (KX-TDA6110)	122
2.4.2 BUS-ME Card (KX-TDA6111)	123
2.5 Information about the Built-in Shelf Expansion Card	124
2.5.1 BUS-S Card	124
2.6 Information about the CO Line Cards	125
2.6.1 ELCOT16 Card (KX-TDA6181)	125
2.6.2 CID8 Card (KX-TDA0193)	127
2.6.3 T1 Card (KX-TDA0187)	128
2.6.4 PRI23 Card (KX-TDA0290)	130
2.6.5 IP-GW4E Card (KX-TDA0484)	132
2.6.6 IP-GW16 Card (KX-TDA0490)	134
2.7 Information about the Extension Cards	136
2.7.1 CSIF4 Card (KX-TDA0143) and CSIF8 Card (KX-TDA0144)	136
2.7.2 DHLC8 Card (KX-TDA0170)	139
2.7.3 DLC8 Card (KX-TDA0171)	142
2.7.4 DLC16 Card (KX-TDA0172)	144
2.7.5 SLC8 Card (KX-TDA0173)	146
2.7.6 EXT-CID Card (KX-TDA0168)	148
2.7.7 ESLC16 Card (KX-TDA6174) and EMSLC16 Card (KX- TDA6175)	149
2.7.8 IP-EXT16 Card (KX-TDA0470)	151
2.8 Information about the Other Cards	153
2.8.1 OPB3 Card (KX-TDA0190)	153
2.8.2 DPH4 Card (KX-TDA0161)	154
2.8.3 EIO4 Card (KX-TDA0164)	156
2.8.4 MSG4 Card (KX-TDA0191)	159
2.8.5 EECHO16 Card (KX-TDA6166)	160
2.8.6 CTI-LINK Card (KX-TDA0410)	161
2.9 Connection of Extensions	163
2.9.1 Maximum Cabling Distances of the Extension Wiring (Twisted Cable)	163
2.9.2 Parallel Connection of the Extensions	165
2.9.3 Digital EXtra Device Port (Digital XDP) Connection	168
2.9.4 First Party Call Control CTI Connection	170
2.10 Connection of 2.4 GHz Portable Stations	171
2.10.1 Overview	171
2.10.2 Procedure Overview	173
2.10.3 Site Planning	175
2.10.4 Before Site Survey	179
2.10.5 Site Survey	181
2.10.6 After Site Survey	185
2.10.7 Connecting a Cell Station to the Hybrid IP-PBX	186
2.10.8 Wall Mounting	194
2.11 Connection of Doorphones, Door Openers, External Sensors, and External Relays	196
2.11.1 Connection of Doorphones, Door Openers, External Sensors, and External Relays	196
2.12 Connection of Peripherals	199
2.12.1 Connection of Peripherals	199
2.13 Power Failure Connections	203
2.13.1 Power Failure Connections	203
2.14 Starting the Hybrid IP-PBX	205
2.14.1 Starting the Hybrid IP-PBX	205
Guide for the KX-TDA600 Maintenance Console	209
3.1 Overview	210
3.1.1 Overview	210
3.2 Connection	211
3.2.1 Connection	211
3.3 Installation of the KX-TDA600 Maintenance Console	213
3.3.1 Installing and Starting the KX-TDA600 Maintenance Console	213
Troubleshooting	217
4.1 Troubleshooting	218
4.1.1 Installation	218
4.1.2 Connection	220
4.1.3 Operation	222
4.1.4 Using the Reset Button	224
4.1.5 Troubleshooting by Error Log	225
Index	227
Numerics	228
A	228
B	228
C	228
D	228
E	228
F	229
I	229
K	229
L	229
M	229
N	229
O	229
P	229
Q	230
R	230
S	230
T	230
U	230

Match case Limit results 1 per page

4.1 Troubleshooting

Installation Manual

219

Alternate Calling—Ring/Voice

and Live Call Screening (LCS)

do not function as set when using

a Wireless Phone (KX-T7880/

KX-T7885/KX-TD7894/KX-

TD7895).

Voice-calling mode and Hands-

free mode with LCS are not

available with Wireless Phones.

•

Switch the calling mode to ring-calling.

•

Set the LCS mode to "Private".

The ALARM indicator on the

front of the Basic Shelf turns on

red.

A major system error occurs in

the Hybrid IP-PBX.

•

See the error log using the KX-TDA600

Maintenance Console (refer to "4.1.5

Troubleshooting by Error Log").

The RUN indicator of an

Expansion Shelf does not turn

on.

Bus Cable is not connected

properly.

•

Connect the Bus Cables properly.

Defective Bus Cable (included

with BUS-M card or BUS-ME

card).

•

Replace the corresponding Bus Cable.

Optional service card

malfunction: BUS-M, BUS-ME,

BUS-S

•

Replace the corresponding shelf

expansion card (be sure to turn off the

Hybrid IP-PBX when replacing a BUS-

M card).

Defective Expansion Shelf.

•

Replace the corresponding Expansion

Shelf.

The LINK indicator of the BUS-M

card of the Basic Shelf does not

turn on.

Bus Cable is not connected

properly.

•

Connect the Bus Cables properly.

Defective Bus Cable (included

with BUS-M card or BUS-ME

card).

•

Replace the corresponding Bus Cable.

Optional service card

malfunction: BUS-M, BUS-ME,

BUS-S

•

Replace the corresponding shelf

expansion card (be sure to turn off the

Hybrid IP-PBX when replacing a BUS-

M card).

Extensions connected to an

Expansion Shelf do not send a

dial tone.

Bus Cable is not connected

properly.

•

Connect the Bus Cables properly.

Optional service card

malfunction: BUS-S

•

Replace the corresponding shelf

expansion card.

Defective Bus Cable (included

with BUS-M card or BUS-ME

card).

•

Replace the corresponding Bus Cable.

PROBLEM

PROBABLE CAUSE

SOLUTION