Pantech Pocket English - Manual - Page 105

PC Suite, Troubleshooting checklist - software update

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Appendix To update software You can update your software without visiting the nearest dealer. 1. Tap Settings > AT&T software update. 2. Tap Check for updates to check whether you need to update the software. Note After downloading the software, the device will ask you whether to update the software now. If you choose to update the software now, it will restart the handset. If you postpone updating the software, you can select between 1 hour, 4 hours or 8 hours in Options. After selecting the updating time, you will be sent back to standby mode. If you go to Software Update while you postpone the process, tap Resume Update. To view the version of software 1. Tap Settings > About phone. 2. Scroll down to see the version of software. PC Suite PC suite is a Windows-based program that allows you to easily manage personal data and multimedia files by connecting your phone to a PC. The application can be downloaded at http://www.pantechusa.com. System requirements xx Microsoft Windows XP family, Windows 7 and Vista xx Minimum 100MB of free disk space xx Interface devices such as USB or Wifi for connection with the phone PC Suite features: xx PC Suite launcher xx Application Management xx Data Backup & Restore xx File Management xx Multimedia Management xx Outlook Sync Troubleshooting checklist When audio quality is poor: End a call and try again. When the other party cannot hear you speaking: Your phone may be set to MUTE. Disable the MUTE function. Or your hand may be covering the microphone. When battery life is shorter than usual: This may happen when you are in an area with low signal strength. Turn off your phone when it is not in use. Change the battery when battery energy is exhausted. When you cannot turn on your phone: Make sure your battery is charged. Check to see if your phone works while recharging the battery. When you are unable to send a message: Either you are not registered to receive an SMS service, or you may be in an area where your network service provider cannot provide such a service. When you are unable to make a call: Your phone may be set to "fixed dial." Cancel the "fixed dial" function. When you are unable to receive a call : Your phone may be set to "Call forwarding". Cancel the "Call forwarding". 105

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105
Appendix
To update software
You can update your software without visiting the nearest
dealer.
1.
Tap
Settings
>
AT&T software update
.
2.
Tap
Check for updates
to check whether you need to
update the software.
Note
After downloading the software, the device will ask you
whether to update the software now. If you choose to update the
software now, it will restart the handset. If you postpone updating
the software, you can select between 1 hour, 4 hours or 8 hours in
Options. After selecting the updating time, you will be sent back to
standby mode. If you go to Software Update while you postpone the
process, tap
Resume Update
.
To view the version of software
1.
Tap
Settings
>
About phone
.
2.
Scroll down to see the version of software.
PC Suite
PC suite is a Windows-based program that allows you to easily
manage personal data and multimedia files by connecting
your phone to a PC. The application can be downloaded at
System requirements
x
Microsoft Windows XP family, Windows 7 and Vista
x
Minimum 100MB of free disk space
x
Interface devices such as USB or Wifi for connection with
the phone
PC Suite features:
x
PC Suite launcher
x
Application Management
x
Data Backup & Restore
x
File Management
x
Multimedia Management
x
Outlook Sync
Troubleshooting checklist
When audio quality is poor
: End a call and try again.
When the other party cannot hear you speaking:
Your phone may be set to MUTE. Disable the MUTE function. Or
your hand may be covering the microphone.
When battery life is shorter than usual:
This may happen when you are in an area with low signal
strength. Turn off your phone when it is not in use. Change the
battery when battery energy is exhausted.
When you cannot turn on your phone:
Make sure your battery is charged. Check to see if your phone
works while recharging the battery.
When you are unable to send a message:
Either you are not registered to receive an SMS service, or you
may be in an area where your network service provider cannot
provide such a service.
When you are unable to make a call:
Your phone may be set to “fixed dial.” Cancel the “fixed dial”
function. When you are unable to receive a call : Your phone
may be set to "Call forwarding". Cancel the "Call forwarding".