Pfaff creative sensation Owner's Manual - Page 155

Maintenance Troubleshooting In this troubleshooting guide you will Ànd solutions to the problems you may have with your machine. For further information please contact your local authorized PFAFF® dealer who will be happy to help you. Problem/cause Remedy General problems Bobbin alarm does not work? Clean lint from bobbin area and use only the original PFAFF® bobbins approved for this model. Thread snips does not cut the thread? Remove needle plate and clean lint from bobbin area. Enable automatic thread snips in the Settings menu. Fabric does not move? Make sure that machine is not set in free-motion mode. See chapter 4. Wrong stitch, irregular or narrow stitch? Deactivate twin needle or stitch width safety in the Settings menu. The needle breaks? Insert needle correctly as described in chapter 2. The machine will not sew? Check that all plugs are securely plugged into the machine and into the wall socket. Push bobbin winder lever to sewing position. The PFAFF® creative™ Color Touch Screen displays Touch the screen to activate. the startup screen? Turn off screen saver in the Settings menu. Icons on the screen are not activated when touched? Close any pop-ups that may be blocking the screen. Calibrate the screen. Calibrate is found in the Settings menu. The sewing and embroidery machine screen and/or Soft Touch Buttons do not respond to touch? The sockets and function buttons on the machine can be sensitive to static electricity. If the screen does not respond to touch, turn the machine OFF and then ON again. Do not touch the function buttons while turning on the machine. If the problem persists, contact your authorized PFAFF® dealer. Deactivate start/stop button safety in the Settings menu. The machine skips stitches Did you insert the needle properly? Did you insert a wrong needle? Is the needle bent or blunt? Did you thread the machine properly? Is the correct presser foot used? Is the needle too small for the thread? Is the fabric moving up and down with the needle when free-motion sewing or embroidering? Insert needle correctly as described in chapter 2. Use needle system 130/705 H. Insert a new needle. Check how the machine is threaded. Attach correct presser foot. Change the needle. Attach Dynamic spring foot 6D. If using foot 6A, reduce the presser foot height. Needle thread breaks Did you insert the needle properly? Did you insert a wrong needle? Is the needle bent or blunt? Did you thread the machine properly? Is the needle too small for the thread? Insert needle correctly as described in chapter 2. Use needle system 130/705 H. Insert a new needle. Check how the machine is threaded. Change the needle to the proper size for the thread. 11:3