Ricoh Aficio SP 100SU e User Guide - Page 53
Troubleshooting, Common Problems
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8. Troubleshooting Common Problems This section describes how to troubleshoot common problems that may occur while operating the machine. Problem The machine does not turn on. Pages are not printed. Strange noise is heard. Possible cause Solution The power cord is not connected properly. • Make sure that the power plug is firmly inserted into the wall outlet. • Make sure that the wall outlet is not defective by connecting another working device. • The USB cable is not connected correctly. • Front cover is closed. • Reconnect the USB cable. • Open the front cover and tray extension. The consumable is not properly Confirm that the consumable is installed. properly installed. • If any of these problems persist, turn off the power, pull out the power cord, and contact your sales or service representative. 51