Ricoh C311N User Guide - Page 136
Message, Explanation, Recommended Action, Load Paper: # or Stop/Start
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Troubleshooting Message Explanation Recommended Action Controller FW download failed Controller FW could not be downloaded. Turn off the main power, turn it back on, and then download the controller FW again. If the download fails again, contact your sales or service representative. Hardware Problem DIMM There is an abnormality in the optional memory on the controller. Turn off the main power, and then turn it on again. If the error occurs again, contact your sales or service representative. Irregular Toner Irregular toner is set. Replace the toner to appropriate one. Load Paper # The indicated tray # (1, 2, by- Load paper into the indicat- pass) is out of paper. ed paper tray. See p.45 "Loading Paper". Load Paper: # or Stop/Start The printer detected that the actual paper type and size are not the same as the paper tray # (1, 2, bypass) size setting and the paper type settings. Load the indicated tray with the correct paper or change the paper type / size using dial or via the special paper size setting menu on the control panel. Memory full This error occurs when FW Add more memory. Cannot print memory is not enough to 8 save the printing page. Misfeed recovery print failed The print data could not be Print again. recovered due to insufficient memory. Print Overrun The print data could not be processed. Print the job again from a higher performance computer. Paper Misfeed Duplex Unit Remove Misfeed Internal Path There is a paper jam in the duplex unit. There is a paper jam in the fusing unit. Remove the misfed paper. See p.125 "Removing Misfed Paper". Remove Misfeed Tray 1 There is a paper jam in Tray 1. Remove Misfeed Tray 2 There is a paper jam in Tray 2. Remove Misfeed Bypass Tray There is a paper jam in the bypass tray. Remove Misfeed Paper Exit There is a paper jam in the paper exit area. 110