Ricoh P 800 User Guide - Page 116

Locked Print, Hold Print, or Stored, While printing a Sample Print

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5. Troubleshooting Message Cause Solution and reference "Cannot connect with DHCP An IP address cannot be obtained Consult your network server.(101/201)" from the DHCP server. administrator. "Cannot print." The machine cannot print the sent data. Check that the file you want to print is a supported file type. Check the misfeeds and ask your network administrator for help. "Change (Tray name) to the following settings:" The size of the paper in the tray does not match the paper size specified in the printer driver. Select a tray containing paper that is the same size as the specified paper size. "Check network settings. (103/203)" The IP address setting is incorrect. Check the IP address, subnet mask, and gateway address. "Classification Code Error" A classification code is not specified for the print job. Enter a classification code using the printer properties and print the document again. "Connect failed:WirelessCard Turn power off, check card." The machine cannot detect the wireless LAN interface board. Check that the board is supported or installed correctly. "Cover Open. Please close A cover of the machine is open. the indicated cover." Close the cover as indicated on the control panel. "Duplex mode is in off position for (tray name)" The duplex mode for the indicated tray is not available. You can use one-sided printing only. Press [Change] to change the tray's settings, press [JobReset] to reset the job, or press [Form Feed] to force printing. "Ethernet Board Error" An error on the Ethernet is detected. Turn the machine off, and then turn it on again. If the problem persists, consult your sales or service representative. "Exceeded max. No. of files." While printing a Sample Print, Locked Print, Hold Print, or Stored Print file, the maximum file capacity was exceeded. Delete unneeded files stored in the machine. 114

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Message
Cause
Solution and reference
"Cannot connect with DHCP
server.(101/201)"
An IP address cannot be obtained
from the DHCP server.
Consult your network
administrator.
"Cannot print."
The machine cannot print the sent
data.
Check that the file you want to
print is a supported file type.
Check the misfeeds and ask your
network administrator for help.
"Change (Tray name) to the
following settings:"
The size of the paper in the tray
does not match the paper size
specified in the printer driver.
Select a tray containing paper
that is the same size as the
specified paper size.
"Check network settings.
(103/203)"
The IP address setting is incorrect.
Check the IP address, subnet
mask, and gateway address.
"Classification Code Error"
A classification code is not
specified for the print job.
Enter a classification code using
the printer properties and print the
document again.
"Connect
failed:WirelessCard Turn
power off, check card."
The machine cannot detect the
wireless LAN interface board.
Check that the board is supported
or installed correctly.
"Cover Open. Please close
the indicated cover."
A cover of the machine is open.
Close the cover as indicated on
the control panel.
"Duplex mode is in off
position for (tray name)"
The duplex mode for the indicated
tray is not available.
You can use one-sided printing
only. Press [Change] to change
the tray's settings, press [JobReset]
to reset the job, or press [Form
Feed] to force printing.
"Ethernet Board Error"
An error on the Ethernet is
detected.
Turn the machine off, and then
turn it on again. If the problem
persists, consult your sales or
service representative.
"Exceeded max. No. of
files."
While printing a Sample Print,
Locked Print, Hold Print, or Stored
Print file, the maximum file
capacity was exceeded.
Delete unneeded files stored in
the machine.
5. Troubleshooting
114