Samsung NX58R4311SS/AA User Manual - Page 62

START, Clock, Timer On, English, PROBLEM, POSSIBLE CAUSE, SOLUTION, Oven smokes, excessively

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Troubleshooting PROBLEM Oven light (lamp) will not turn on. POSSIBLE CAUSE SOLUTION The oven door lock is turned on. The display will show the Lock icon. Hold the oven door open and press the START/ SET pad for 3 seconds. The oven will beep and the Lock icon will turn off. The Sabbath function has been activated. SAb and the time of day will show in the display. All other controls and signals will be deactivated. To cancel the Sabbath function and reactivate the light switch and other controls, press and hold the Clock and Timer On/ Off pad at the same time for 3 seconds. Loose or burned-out bulb. See page 52. The switch operating the oven Call for a qualified service light needs to be replaced. technician. PROBLEM POSSIBLE CAUSE Oven smokes excessively during broiling. Meat or food not properly prepared before broiling. Improperly positioned top oven rack. Controls are not being set properly. Greasy buildup on oven surfaces. Oven will not Self-Clean. The oven door lock is turned on. The warming drawer is being used. The oven is too hot. The self-cleaning oven controls are not properly set. SOLUTION Cut away excess fat and/or fatty edges that may curl. See broiling guide on page 37. See page 36. Regular cleaning is necessary when broiling frequently. The display will show the Lock icon. Hold the oven door open and press the START/ SET pad for 3 seconds. The oven will beep and the Lock icon will turn off. Self-clean will not operate when the warming drawer is on. Let the oven cool down and reset the controls. The self-clean cycle will not lock the oven door if the oven temperature is too hot. The door must lock before the self-clean cycle can start. Reset the self-cleaning oven controls. (See pages 56 and 57.) Troubleshooting 62 English NX58R4311SS_AA_DG68-01151A-00_EN.indd 62 1/25/2019 11:18:50 AM

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62 English
Troubleshooting
Troubleshooting
PROBLEM
POSSIBLE CAUSE
SOLUTION
Oven smokes
excessively
during broiling.
Meat or food not properly
prepared before broiling.
Cut away excess fat and/or
fatty edges that may curl.
Improperly positioned top
oven rack.
See broiling guide on page
37
.
Controls are not being set
properly.
See page
36
.
Greasy buildup on oven
surfaces.
Regular cleaning is necessary
when broiling frequently.
Oven will not
Self-Clean.
The oven door lock is turned
on.
The display will show the
Lock icon. Hold the oven door
open and press the
START/
SET
pad for 3 seconds. The
oven will beep and the Lock
icon will turn off.
The warming drawer is being
used.
Self-clean will not operate
when the warming drawer
is on.
The oven is too hot.
Let the oven cool down
and reset the controls. The
self-clean cycle will not lock
the oven door if the oven
temperature is too hot. The
door must lock before the
self-clean cycle can start.
The self-cleaning oven
controls are not properly set.
Reset the self-cleaning oven
controls. (See pages
56
and
57
.)
PROBLEM
POSSIBLE CAUSE
SOLUTION
Oven light
(lamp) will not
turn on.
The oven door lock is turned
on.
The display will show the
Lock icon. Hold the oven door
open and press the
START/
SET
pad for 3 seconds. The
oven will beep and the Lock
icon will turn off.
The Sabbath function has
been activated.
SAb
and the time of day
will show in the display. All
other controls and signals
will be deactivated. To cancel
the Sabbath function and
reactivate the light switch
and other controls, press and
hold the
Clock
and
Timer On/
Off
pad at the same time for
3 seconds.
Loose or burned-out bulb.
See page
52
.
The switch operating the oven
light needs to be replaced.
Call for a qualified service
technician.
NX58R4311SS_AA_DG68-01151A-00_EN.indd
62
1/25/2019
11:18:50 AM