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Factory Data Reset, Factory Reset Protection

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2. Set options.  The Backup and reset settings are applied and saved.  If you are performing a Factory data reset, follow the prompts to confirm the data removal. The phone will erase all data and reboot. Factory Data Reset Return your device to its factory defaults. Factory Reset Protection Adding a Google Account to your device automatically enables the Factory Reset Protection (FRP) security feature. FRP prevents other people from using your device if it is reset to factory settings without your permission. For example, if your device is lost or stolen, only someone with your Google Account can perform a factory data reset and use the device. When a device is factory reset, the device will not be able to be setup without the user entering the Google Account associated with the device. Caution: You should remove your Google Account before shipping your device to Samsung or any other service provider for service and before resetting the device to factory settings. Important: Before initiating a Factory Reset on your own, confirm your Google Username and password are up to date and active. You will need this information upon restart of the device. To reset your device to its factory defaults: Settings 317

Section	Page
Samsung Galaxy J3 (2016) User Guide	1
Table of Contents	2
Introduction	11
About the User Guide	11
Get Support from Sprint Zone	11
Get Started	13
Parts and Functions	13
Set Up Your Phone	15
Turn Your Phone On and Off	16
Use the Touchscreen	18
Activate Your Phone	22
Complete the Setup Screens	22
Basic Operations	25
Basics	25
Home Screen and Applications (Apps) List	25
Phone Settings Menu	26
Portrait and Landscape Screen Orientation	26
Capture Screenshots	27
Applications	27
Launch Applications	27
Apps List	28
Phone Number	31
Airplane Mode	32
Enter Text	34
Samsung Keyboard	34
Google Voice Typing	35
Tips for Editing Text	36
Google Account	36
Create a Google Account	36
Sign In to Your Google Account	43
Google Play Store	47
Find and Install an App	48
Request a Refund for a Paid App	49
Update an App	49
Uninstall an App	51
Get Help with Google Play	52
Lock and Unlock Your Screen	53
Update Your Phone	55
Update Your Phone Software	55
Update Your Profile	57
Update Your PRL	58
Your Phone Interface	60
Home Screen Basics	60
Home Screen Layout	60
Extended Home Screens	61
Status Bar and Notification Panel	62
Status Bar	62
Notification Panel	65
Customize the Home Screen	67
Change the Wallpaper	68
Add Shortcuts to the Home Screen	69
Add Widgets to the Home Screen	69
Add Folders to the Home Screen	70
Phone App	72
Place and Answer Calls	72
Call Using the Phone Dialer	72
Call Emergency Numbers	74
Answer Phone Calls	75
In-Call Screen Layout and Options	78
Place a Call from Contacts	79
Call from Call Logs	81
Optional Services	83
Voicemail Setup	84
Visual Voicemail	84
Set Up Visual Voicemail	85
Review Visual Voicemail	86
Listen to Multiple Voicemail Messages	87
Visual Voicemail Options	88
Configure Visual Voicemail Settings	89
Caller ID Blocking	92
Call Waiting	92
Conference Calling	93
Call Forwarding	95
Phone Settings	96
Contacts	101
Contacts Screen Layout	101
Add a Contact	102
View Contacts	106
Edit a Contact	107
Delete a Contact	109
Share a Contact	110
Import Contacts	111
Back Up Contacts	113
Contacts Settings	114
Messaging and Internet	116
Text and Multimedia Messaging	116
Send a Text Message	116
Send a Multimedia Message (MMS)	117
Save and Resume a Draft Message	120
New Messages Notification	121
Manage Message Conversations	121
Messages Settings	124
Gmail	126
Create and Send a Gmail Message	126
Check Received Gmail Messages	128
Use Gmail Labels	130
Archive Gmail Threads	131
Mute Gmail Threads	132
Delete Gmail Threads	133
Search Gmail Messages	134
Report Spam Gmail	135
Add Another Google (Gmail) Account	136
Switching Between Gmail Accounts	138
Gmail Settings	140
Email	141
Set Up an Email Account	141
Add an Email Account	142
Add an Exchange ActiveSync Account	145
Compose and Send Email	147
Open Email Messages	149
Delete an Email Account	151
Manage Your Email Inbox	153
Exchange ActiveSync Email Features	154
Email Settings	156
Data Services General Information (4G LTE and 3G Networks)	159
4G LTE	160
Your User Name	160
Data Connection Status and Indicators	162
Browser	162
Use the Browser	162
Add a Bookmark	163
View Browser History	165
Open New Browser Tab	166
Browser Settings	168
Chrome Browser	169
Global Services	171
Activate Sprint Worldwide Service on Your Account	171
Your Phone’s SIM Card for International GSM Roaming	171
Enable Global Roaming Mode	172
Set the Communications Method for Global Use	172
Select a Carrier	173
Make and Receive Worldwide Calls	173
Sprint International Voicemail Service	174
Set Up Your Voicemail Access Number for International Use	174
Access Your Voicemail Internationally	174
International Data Roaming	175
Access Email and Data Services Internationally	175
Contact Sprint for Assistance with International Service	176
Camera and Video	178
Camera Overview	178
Take Pictures and Record Videos	179
Take a Picture	179
Record Videos	180
Shooting Modes	181
View Pictures and Videos Using Gallery	182
Edit Pictures	186
Rotate a Picture	186
Crop a Picture	187
Photo Editor	189
Collage	190
Share Pictures and Videos	192
Send Pictures or Videos by Email or Gmail	193
Send a Picture or Video by Multimedia Message	194
Send Pictures or Videos Using Bluetooth	196
Share Videos on YouTube	197
Camera Options and Settings	198
Switch Cameras	198
Set Camera Options	199
Apps and Features	201
Calculator	201
Calendar	202
Add an Event to the Calendar	203
View Calendar Events	205
Share Calendar Events	206
Sync Calendars	208
Synchronize an Exchange ActiveSync Calendar	210
Calendar Settings	210
CallWatch	212
Clock	212
Set Alarms	214
World Clock	215
Stopwatch	216
Timer	217
Drive	217
Facebook	217
Galaxy Apps	218
Gallery	218
Google Hangouts	219
Google Maps	221
Google Play Movies & TV	223
Google Play Music	224
Google Search	226
Use Google Search	227
Use Google Voice Search	228
Memo	228
Messaging Plus	229
Messenger	230
Microsoft Excel	230
Microsoft OneDrive	230
Microsoft OneNote	230
Microsoft PowerPoint	231
Microsoft Word	231
My Files	231
NextRadio	232
Samsung Milk Music	232
Sprint Zone	232
Uber	233
Video	233
Voice Recorder	234
YouTube	236
Connectivity	237
Transfer Files Between Your Phone and a Computer	237
Wi-Fi	238
Turn Wi-Fi On and Connect to a Wireless Network	239
Wi-Fi Settings	240
Disconnect Wi-Fi	242
Wi-Fi Direct	243
Bluetooth	245
Bluetooth Information	245
Enable Bluetooth	245
Pair Bluetooth Devices	247
Connect to a Paired Bluetooth Device	249
Share Information Using Bluetooth	250
Receiving Data Using Bluetooth	252
Settings	254
Basic Settings	254
Wi-Fi Settings Menu	257
Bluetooth Settings	260
Hotspot Settings	261
Airplane Mode	265
Data Usage Settings	266
Mobile Networks Settings	268
More Connection Settings	269
Tethering Settings	269
Printing	271
Virtual Private Networks (VPN)	274
Default Messaging App Settings	280
Sounds and Notifications Settings	281
Sound Mode	282
Volume	283
Ringtones and Sounds	284
Vibrations	286
Sound Quality and Effects	287
Notifications	288
Display Settings	289
Motions and Gestures	291
Applications Settings	291
Application Manager	291
Default Applications	293
Wallpaper	294
Themes	295
Lock Screen and Security Settings	296
Lock Screen and Security Overview	296
Screen Lock	297
Disable the Screen Lock	305
Device Security	306
Privacy	308
Location Settings	309
Report Diagnostic Info	312
Easy Mode	313
Accessibility Settings	316
Vision Accessibility Settings	317
Hearing Accessibility Settings	319
Dexterity and Interaction Settings	320
Configure Other Accessibility Settings	322
Add Accounts	323
Backup and Reset	325
Factory Data Reset	327
Language and Input Settings	330
Battery Settings	333
Power Saving Mode	334
Ultra Power Saving Mode	336
Storage Settings	337
microSD Card	338
Date and Time Settings	340
Activate This Device	341
System Update	342
About Device	343
For Assistance	346
Sprint Account Information and Help	346
Sprint Account Passwords	346
Manage Your Account	346
Sprint Support Services	347
Copyright Information	347
Intellectual Property	348
Disclaimer of Warranties; Exclusion of Liability	348
Samsung KNOX	349
Samsung Electronics America (SEA), Inc.	349
Do you have questions about your Samsung Mobile Device?	349
Legal Information	349

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Settings

317

2. Set options.



The Backup and reset settings are applied and saved.



If you are performing a Factory data reset, follow the prompts to confirm the data removal.

The phone will erase all data and reboot.

Factory Data Reset

Return your device to its factory defaults.

Factory Reset Protection

Adding a Google Account to your device automatically enables the Factory Reset Protection (FRP)

security feature.

FRP prevents other people from using your device if it is reset to factory settings without your permission.

For example, if your device is lost or stolen, only someone with your Google Account can perform a

factory data reset and use the device.

When a device is factory reset, the device will not be able to be setup without the user entering the

Google Account associated with the device.

Caution

: You should remove your Google Account before shipping your device to Samsung or any other

service provider for service and before resetting the device to factory settings.

Important

: Before initiating a Factory Reset on your own, confirm your Google Username and password

are up to date and active. You will need this information upon restart of the device.

To reset your device to its factory defaults: