Samsung Xpress SL-M2021 User Manual Ver.1.0 (English) - Page 166

Printing Preferences, A print job is extremely

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Printing problems Condition Possible cause Suggested solutions The machine does not print. The printer driver may be incorrectly installed. The machine is malfunctioning. Uninstall and reinstall the machine's driver. Check the display message on the control panel to see if the machine is indicating a system error. Contact a service representative. The document size is so big that the hard disk Get more hard disk space and print the document again. space of the computer is insufficient to access the print job. The output tray is full. Once the paper is removed from the output tray, the machine resumes printing. The machine selects print The paper option that was selected in the materials from the wrong Printing Preferences may be incorrect. paper source. For many software applications, the paper source selection is found under the Paper tab within the Printing Preferences (see "Opening printing preferences" on page 36). Select the correct paper source. See the printer driver help screen (see "Using help" on page 37). A print job is extremely slow. The job may be very complex. Reduce the complexity of the page or try adjusting the print quality settings. Half the page is blank. The page orientation setting may be incorrect. Change the page orientation in your application (see "Opening printing preferences" on page 36). See the printer driver help screen (see "Using help" on page 37). The paper size and the paper size settings do not match. Ensure that the paper size in the printer driver settings matches the paper in the tray.Or, ensure that the paper size in the printer driver settings matches the paper selection in the software application settings you use (see "Opening printing preferences" on page 36). 5. Troubleshooting 166

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Printing problems
166
5.
Troubleshooting
The machine does not
print.
The printer driver may be incorrectly installed.
Uninstall and reinstall the machine’s driver.
The machine is malfunctioning.
Check the display message on the control panel to see if the machine is indicating a
system error. Contact a service representative.
The document size is so big that the hard disk
space of the computer is insufficient to access the
print job.
Get more hard disk space and print the document again.
The output tray is full.
Once the paper is removed from the output tray, the machine resumes printing.
The machine selects print
materials from the wrong
paper source.
The paper option that was selected in the
Printing Preferences
may be incorrect.
For many software applications, the paper source selection is found under the
Paper
tab
within the
Printing Preferences
(see "Opening printing preferences" on page 36).
Select the correct paper source. See the printer driver help screen (see "Using help" on
page 37).
A print job is extremely
slow.
The job may be very complex.
Reduce the complexity of the page or try adjusting the print quality settings.
Half the page is blank.
The page orientation setting may be incorrect.
Change the page orientation in your application (see "Opening printing preferences" on
page 36). See the printer driver help screen (see "Using help" on page 37).
The paper size and the paper size settings do not
match.
Ensure that the paper size in the printer driver settings matches the paper in the tray.Or,
ensure that the paper size in the printer driver settings matches the paper selection in
the software application settings you use (see "Opening printing preferences" on page
36).
Condition
Possible cause
Suggested solutions