Samsung Xpress SL-M2021 User Manual Ver.1.0 (English) - Page 174

Wrinkles or creases, Back of printouts are dirty, Solid color or black s, Condition

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Printing quality problems Condition Wrinkles or creases Suggested Solutions • Ensure that the paper is loaded properly. • Check the paper type and quality. • Turn the stack of paper over in the tray. Also try rotating the paper 180° in the tray. Back of printouts are dirty • Check for leaking toner. Clean the inside of the machine (see "Cleaning the machine" on page 46). Solid color or black pages A • The toner cartridge may not be installed properly. Remove the cartridge and reinsert it. • The toner cartridge may be defective. Remove the toner cartridge and install a new one (see "Replacing the toner cartridge" on page 44). • The machine may require repairing. Contact a service representative. 5. Troubleshooting 174

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Printing quality problems
174
5.
Troubleshooting
Wrinkles or creases
•
Ensure that the paper is loaded properly.
•
Check the paper type and quality.
•
Turn the stack of paper over in the tray. Also try rotating the paper 180° in the tray.
Back of printouts are dirty
•
Check for leaking toner. Clean the inside of the machine (see "Cleaning the machine" on page 46).
Solid color or black pages
•
The toner cartridge may not be installed properly. Remove the cartridge and reinsert it.
•
The toner cartridge may be defective. Remove the toner cartridge and install a new one (see "Replacing the toner cartridge" on
page 44).
•
The machine may require repairing. Contact a service representative.
Condition
Suggested Solutions
A