Sharp AR-M355U AR-M355 AR-M455 Operation Manual Suite - Page 51
TROUBLESHOOTING, Problem, Check, Solution or cause, Use SHARP-recommended paper.
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Page 51 highlights
TROUBLESHOOTING Problem Check Solution or cause Printing stops before the job is finished If too many pages collect on the output tray, the tray full sensor activates and stops printing. You have run out of paper. Remove the paper from the output tray. Load paper. (Page 2-2) Smudges on printed Does a message appear indicating the Please contact the your dealer as soon as sheets need for maintenance? possible. The displayed paper size or paper type does not match the loaded paper size or paper type. The correct paper size or paper type is not set in the paper tray settings of the custom settings. When loading paper, if you change the paper size from an inch size to an AB size, or from an AB size to an inch size, or change the paper type, be sure to set the new paper type as explained in "Setting the paper type and paper size" (see page 2-5). When printing on a special size of paper, part of the printed image is missing. The paper size setting is not set correctly in the paper tray settings of the custom settings. When using a special size of paper, set the correct paper size as explained in "Setting the paper type and paper size" on page 2-5. If the paper size setting is not correct, part of the image may be cut off or the image may not print. Is paper other than SHARPrecommended paper being used? Use SHARP-recommended paper. (Page 2-16) Paper curled or damp? Do not use curled or crimped paper. If you will not use the paper for a long time, remove the paper from the tray and store it in the wrapper in a cool and dark location so that it will not absorb moisture. Paper misfeeds frequently. Is the paper curled and does it frequently misfeed in the finisher or saddle stitch finisher? Multiple sheets of paper fed simultaneously? Paper may be curled when output depending on the paper type and quality. In some cases turning the paper over in the tray will reduce misfeeding due to curling. Remove the paper from the paper tray or the bypass tray, fan the paper as shown in the illustration, and then load it again. The paper in the tray is not stacked evenly. Make sure that the paper in the paper tray is stacked evenly. If the stack is not even, paper misfeeds will occur. 2-24
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