Sharp AX-1100R AX-1100 Operation Manual - Page 35

Troubleshooting Chart

Page 35 highlights

TROUBLESHOOTING CHART If EE is displayed or you think the oven is not working properly, check the chart below before consulting a Sharp Authorized Servicer. This will help to prevent unnecessary service calls. WARNING: Never adjust, repair or modify the oven by yourself. It is hazardous for anyone other than a qualified service technician trained by SHARP to carry out any service or repair operation. This is important as it may involve the removal of covers that provide protection against electrical parts. • Repairs and Modifications: Do not attempt to operate the oven if it is not working properly. • Outer cabinet: Never remove the outer cabinet to avoid the possibility of electric shock or burns. TROUBLESHOOTING CHART TECHNICAL ERROR MESSAGE / INFORMATION MESSAGE MESSAGE ON DISPLAY ACTION TECHNICAL EE ERROR MESSAGE Due to technical error, call service for your nearest Sharp Authorized Servicer. SENSOR ERROR Err, SENSOR (flashing) 1. The sensor does not detect vapor properly in microwave sensor mode. 2. Oven door is opened or Stop/Clear is pressed during sensing. For both 1 and 2, press Stop/Clear and cook manually. INFORMATION Err MESSAGE 1. The time you set is over the maximum time for Steam Cook High or Steam Cook Low. Press Stop/Clear and re-program. 2. The time of day you enter is incorrect. This is 12 hour clock. Press the Stop/Clear and re-program the clock. Err, AUTO, DEF*, LBS The weight you enter is more or less than the allowed (flashing) amount as indicated in chart. Press the Stop/Clear and re- * (DEF is on the display at Steam program. Defrost and Micro Defrost mode) Err, HOT (flashing) The oven is too hot to use for Steam Defrost, Micro Defrost or Steam Cook Low. Remove food from oven and allow to cool until the message clears. Err, WATER (flashing) COLd DESCALE (flashing) Remove water tank and fill with water to the MAX mark. Replace and push firmly into place, then press Stop/Clear to clear the error message. Make sure that the water tank is filled to the MAX mark with fresh cold tap water. To continue the cooking, cook manually. Check for doneness from time to time. NOTES: 1. Ensure you do not use any other liquids like distilled water, R.O water, mineral water and etc. 2. When this error message appears again and again even if you fill the water tank with water, the internal steam system may be out of order. Call service for your nearest Sharp Authorized Servicer. You can use the oven for the cooking modes which do not use steam. The water in the internal steam system is frozen. Operate the oven with Grill without food for 10 minutes. See page 27. Follow step-by-step instructions for descaling. See page 16. HOT (flashing) The oven cabinet and oven cavity are very hot. Pay extra attention not to burn yourself. SV This message is not sign that the oven is malfunctioning. When the setting of Energy Save Mode is completed, "SV" will appear on the display. Then the display will show " . 0" for 3 minutes before the oven power is off. See page 31. 33

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33
Due to technical error, call service for your nearest Sharp
Authorized Servicer.
1. The sensor does not detect vapor properly in microwave
sensor mode.
2.
Oven door is opened or
Stop/Clear
is pressed during sensing.
For both 1 and 2, press
Stop/Clear
and cook manually.
1. The time you set is over the maximum time for Steam
Cook High or Steam Cook Low. Press
Stop/Clear
and
re-program.
2. The time of day you enter is incorrect. This is 12 hour
clock. Press the
Stop/Clear
and re-program the clock.
The weight you enter is more or less than the allowed
amount as indicated in chart. Press the
Stop/Clear
and re-
program.
The oven is too hot to use for Steam Defrost, Micro Defrost
or Steam Cook Low. Remove food from oven and allow to
cool until the message clears.
Remove water tank and fill with water to the MAX mark.
Replace and push firmly into place, then press
Stop/Clear
to clear the error message.
Make sure that the water tank is filled to the MAX mark
with fresh cold tap water.
To continue the cooking, cook manually. Check for
doneness from time to time.
NOTES:
1. Ensure you do not use any other liquids like distilled
water, R.O water, mineral water and etc.
2. When this error message appears again and again
even if you fill the water tank with water, the internal
steam system may be out of order. Call service for your
nearest Sharp Authorized Servicer. You can use the
oven for the cooking modes which do not use steam.
The water in the internal steam system is frozen.
Operate the oven with Grill without food for 10 minutes.
See page 27.
Follow step-by-step instructions for descaling.
See page 16.
The oven cabinet and oven cavity are very hot.
Pay extra attention not to burn yourself.
This message is not sign that the oven is malfunctioning.
When the setting of Energy Save Mode is completed, “SV”
will appear on the display. Then the display will show “ . 0”
for 3 minutes before the oven power is off. See page 31.
If EE is displayed or you think the oven is not working properly, check the chart below before consulting a
Sharp Authorized Servicer. This will help to prevent unnecessary service calls.
TECHNICAL ERROR MESSAGE / INFORMATION MESSAGE
TECHNICAL
ERROR MESSAGE
SENSOR
ERROR
INFORMATION
MESSAGE
EE
Err, SENSOR (flashing)
Err
Err,
AUTO
,
DEF
*,
LBS
(flashing)
Err, HOT (flashing)
Err, WATER (flashing)
COLd
DESCALE (flashing)
HOT (flashing)
SV
MESSAGE ON DISPLAY
ACTION
WARNING:
Never adjust, repair or modify the oven by yourself. It is hazardous for anyone other than a qualified
service technician trained by SHARP to carry out any service or repair operation. This is important
as it may involve the removal of covers that provide protection against electrical parts.
• Repairs and Modifications: Do not attempt to operate the oven if it is not working properly.
Outer cabinet: Never remove the outer cabinet to avoid the possibility of electric shock or burns.
TROUBLESHOOTING CHART
TROUBLESHOOTING CHART
* (DEF is on the display at Steam
Defrost and Micro Defrost mode)