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Sony Ericsson T18 User Guide - Page 78

Troubleshooting, Error Messages, Insert card, 112 only, No network, Wrong PIN, Wrong PIN2, Matching

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Troubleshooting Insert card 112 only 16:21 No network Wrong PIN Matching error PIN Blocked. Unblock? BLOCKED Contact card provider Phone locked This chapter lists some problems that you might encounter while using your phone. Some problems require that you call your service provider, but most of the problems you encounter are easy to correct yourself. ERROR MESSAGES Insert card There is no SIM card in the phone. Insert a SIM card. See "The SIM Card" on page 5. 112 only If the message 112 only is displayed, you are within range of a network but you are not allowed to use it. However, in an emergency, some operators allow you to call the international emergency number 112. See "Making Emergency Calls" on page 15. No network There is no network within range or the received signal is too weak. You have to move to get a signal that is strong enough. Wrong PIN, Wrong PIN2 You entered your PIN or PIN2 incorrectly. • Enter the correct PIN or PIN2, and press Y ES . Matching error When you want to change a security code (for example PIN) you have to confirm the new code by entering it again. The two codes that you have entered do not match. See "The SIM Card Lock" on page 48. PIN/PIN2 Blocked. Unblock? You entered your PIN or PIN2 incorrectly three times in a row. To unblock see "The SIM Card Lock" on page 48. BLOCKED Contact card provider You entered your personal unblocking key (PUK) incorrectly 10 times in a row. Contact your network provider or service operator. Phone locked The phone is locked. To unlock the phone, see "Phone Lock" on page 49. 78 Troubleshooting

Section	Page
Preparing Your Phone for Use	4
Overview	4
Front	4
Back	4
Assembly	5
The SIM Card	5
Inserting the SIM Card	5
Removing the SIM Card	5
The PIN	6
The Battery	6
Attaching the Battery to your Phone	6
When to Charge the Battery	6
Charging the Battery	7
Disconnecting the Charger	7
Removing the Battery	8
Turning Your Phone On and Off	9
Turning your phone on	9
If “Enter PIN” Appears in Display	9
Network Search	9
Initial Settings	9
Display Language	9
Network	10
112 only	10
No network	10
Turning Your Phone Off	10
Display Information andKey Functions	11
Display Information	11
Icons in the Display	11
Key Functions	12
Active Flip	13
Disabling the Active Flip Function	13
Making and Receiving Calls	14
Making a Call	14
Ending a Call	14
Re-dialling a Previously Called Number	14
Automatic Re-dialling	14
Making International Calls	15
Making Emergency Calls	15
What Happens When I Receive a Call?	15
Answering a Call	15
Rejecting a Call	15
Calling Line Identification (CLI)	15
Ciphering	16
Voice Dialling and Answering	16
During a Call	17
Changing the Earpiece Volume	17
Muting the Microphone	17
Scratch Pad Function	17
Sending Tone Signals	18
Checking Duration/Cost of Call	18
More than One Call Simultaneously	18
Using the Menu System	20
Moving through the menu system	20
Scrolling and Selecting	20
Interpreting the Instructions in the Manual	21
Example:	21
Interpret this instruction as follows:	21
Display Text and Symbols	21
Your Personal PhoneBook	22
Entering Letters	23
Storing a Number Together with a Name	23
Storing in a Different Position than Suggested	24
Telephone Banking Services	24
Overwrite Protection	24
When a Memory is Full	25
When Both Memories are Full	25
Erasing a Storage Position from the SIM Memory	25
Erasing a Storage Position from the Phone Memory	25
Using the Phone Book	25
Calling Using the Name	25
Shortcut to Name Recall	25
Calling Using the Position	26
Speed Dialling (Memory Positions 1 - 9)	26
Keeping the Phone Book Up to Date	26
Changing a Phone Number in Your Phone Book	26
Changing a Name in Your Phone Book	26
Copying Phone Numbers Between Memories	26
Copying a Number from SIM Memory to Phone Memory	27
Interrupting Copying	27
Copying a Number from Phone Memory to SIM Memory	27
Copying All Numbers from SIM Memory to Phone Memory	27
Copying All Numbers from Phone Memory to SIM Memory	27
Using the Call List	28
The call List	28
Activating the Call List Function	29
Calling a Number from the Call List	29
Missed Calls	29
Erasing a Number from the Call List	29
Shortcut To the Call List	29
Turning the Call List Memory Off	29
Your Voice Mail Service	30
Entering the Number of Your Voice Mail Service	30
Activating Your Voice Mail Function	30
Calling Your Voice Mail Number	30
Changing Your Voice Mail Number	30
Cancelling Your Voice Mail Function	30
Personalizing YourPhone	31
Ring Signal VOLUME	31
Ring Signal Type	31
Different Ring Signals for Line 1 and Line 2	32
Different Ring Signals for Speech, Data and Fax Calls	32
Personal Ring Signals	32
Your Own Ring Signals	32
Vibrating unit	33
Minute Minder	33
Message Signal	33
Key Sound	33
Display Light	33
Display Language	34
Greeting Text	34
Phone Number display	34
Time	35
Date	35
Auto Store	35
Reset	36
Sending and Receiving Text Messages (SMS)	37
Receiving a Message	37
Reading a Stored Message	38
Enabling the Phone to Send SMS	38
Replying to a Message	38
Erasing a Message	39
Storing Incoming Messages	39
The SIM Card Memory	39
Enhancing Your Text Messages	40
Message type	40
Repetition of Message	40
Reply to Messages	40
Composing a Text Message	41
Checking the First Characters You Have Entered	41
Editing the Written Text	41
Sending a New Text Message	41
Sending a Stored Message	41
Own messages	42
Creating an Own Message	42
Sending an Own Message	42
Deleting an Own Message	42
Area Information	43
Turning Area Information On	43
Turning Area Information Off	43
Area Information Message Types	43
Area Information Message List	44
Receiving an Area Message	44
Diverting Incoming Calls	45
Activating Call Diverts	45
Checking the Divert Status	45
Cancelling Call Diverts	46
Diverting Fax Calls	46
Security for YourPhone and Subscription	47
Keypad Lock	47
Unlocking the keypad	47
The SIM Card Lock	48
Unblocking Your SIM Card	48
Changing PIN	48
Changing PIN 2	48
Activating the SIM Card Lock	49
Cancelling the SIM Card Lock	49
Phone Lock	49
Full Lock	49
Autolock	49
Call Barring	50
Changing the Call Barring Status	50
Cancelling All Call Bars	51
Changing the Password	51
Fixed Dialling	51
Activating Fixed Dialling	51
Cancelling Fixed Dialling	52
Storing Fixed Numbers	52
Editing a Stored Fixed Number	52
Deleting a Stored Fixed Number	52
Closed User Groups	52
Selecting a User Group	52
Calling Outside Closed User Groups	52
Adding a Name to the CUG List	53
Erasing a Position from the CUG List	53
Handling More than One Call Simultaneously	54
Call WaitING Service	54
Making a Second Call While a Call is inProgress	54
Receiving a Second Call While a Call is inProgress	55
Put the Current Call On Hold and Answer the Waiting Call	55
Continue the Current Call and Reject the Waiting Call	55
End the Current Call and Answer the Waiting Call	55
When One Call is Active and One Call Is OnHold	55
Switch between the Two Calls	55
End the Active Call and Return to the Call On hold	55
End Both Calls	55
Connect the Two Calls (Call Transfer)	56
Join the Two calls into a Conference Call	56
Receiving a Third Call	56
End the Current Call and Accept the Waiting Call	56
Reject the Waiting Call	56
Conference Calls	56
Creating a Conference Call	56
Adding New Participants to the Conference Group	56
Having a Private Conversation with One of the Participants	57
Releasing Participants from the Conference Group	57
Making a Call while a Conference Call Is in Progress	57
Ending the Conference Call	58
Setting Network Preferences	59
Searching for Networks	59
Selecting a New Network	59
Starting an Automatic Network Search	60
List of Forbidden Networks	60
List of Preferred Networks	60
Reviewing the List of Networks	60
Adding a Network to the List	61
Erasing a Network from the List	61
Re-arranging the List	61
Search Modes	61
Activating Automatic Search Mode	61
Activating Manual Search Mode	61
Knowing the Call Time/ Call Cost	62
Call Information	62
Time or Cost of the Last Call	62
Total Call Time or Call Cost	62
Determining the Call Cost	63
Credit Limit for Calls	63
Using Two Voice Lines	64
Changing to the Other Line	64
Receiving a Call on One of the Lines	64
Different Settings for Each Line	64
Changing the Name of a Line	64
Calling from Your Car	65
Handsfree Types	65
Handsfree Type 1	65
Handsfree Type 2	65
Setting the Handsfree Type	65
Answering Mode	65
Selecting Answering Mode	66
Other Handsfree-Related Settings	66
Changing a Setting	66
Voice Recognition	67
About Voice Labels	67
Recording Voice Dialling Labels	67
Recording Problems	68
Adding a Voice Dialling Label to an Already Stored Number	68
Replacing a Voice Dialling Label	68
Erasing a Voice Dialling Label	68
Voice Label List	69
Using Voice Dialling	69
Recording the Voice Answering Labels	69
Replacing the Voice ANSWERING Labels	70
using Voice Answering	70
Calling Card or Credit Card Calls	71
Activating the Calling Card Feature	71
Changing Security Codes	71
Storing Credit or Calling Card Numbers	71
storing a calling card number	71
Changing the dialling order	72
Selecting a Card	72
Making a Credit or Calling Card Call	72
Sending and Receiving Faxes and Data	73
Activating the Data Menus	73
Next Call Type	73
Defining the Next Incoming Call	73
Some Useful Functions	74
Special Functions Menu	74
Hiding or Showing Your Phone Number	74
CHECK menu	75
Alarm Clock	75
Calculator	75
Using the Calculator	75
Troubleshooting	78
Error Messages	78
Insert card	78
112 only	78
No network	78
Wrong PIN, Wrong PIN2	78
Matching error	78
PIN/PIN2 Blocked. Unblock?	78
BLOCKED Contact card provider	78
Phone locked	78
Enter lock code	79
Number not permitted	79
Phone Does not Come On	79
Handheld Phone	79
Handsfree Phone in Vehicle	79
No Indication of Battery Charging	79
Poor Sound Quality in Handsfree Equipment	79
Voice Answering Does Not Perform Well	79
Quick Keys	80
Technical Data	81
Glossary	82
Guidelines for Safe andEfficient Use	86
General	86
Exposure to radio frequency energy	86
Efficient phone operation	87
Antenna care and replacement	87
Driving	87
Electronic devices	88
Aircraft	88
Power Supply	88
Children	89
Blasting areas	89
Potentially explosive atmospheres	89
Product care	89
Warranty	90
Our warranty	90
What We Will Do	90
Conditions	90
Declaration ofConformity	92