Sony ILCE-9 Instruction Manual Large File - 14.58 MB - Page 231

If you have problems Deleting images The image cannot be deleted. ••Cancel the protection. The image was deleted by mistake. ••Once you have deleted an image, you cannot restore it. We recommend that you protect images that you do not want to delete (page 161). Computers You do not know which operating systems are compatible. ••You can confirm the operating computer environment of the software from the following URL: http://www.sony.net/pcenv/ The computer does not recognize this product. ••Check that the power of the camera is turned on. ••If the battery level is low, insert a charged battery pack. ••Use the micro USB cable (supplied) to connect the devices. ••Disconnect the USB cable, and connect it again firmly. ••Disconnect all equipment other than this product, the keyboard and the mouse from the USB terminals of your computer. ••Connect this product directly to your computer without passing through a USB hub or other device. You cannot copy images. ••Connect this product and your computer correctly making a USB connection (page 201). ••Copy images using a procedure supported by your operating system. ••When you shoot images with a memory card formatted by a computer, you may not be able to copy the images to a computer. Shoot using a memory card formatted by this product (page 178). GB 231