Sony NW-HD5 Operating Instructions (English) - Page 68

Connection with the computer/SonicStage - updates

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Table of Contents Index Connection with the computer/SonicStage Symptom Case and/or corrective action The SonicStage software cannot be installed.  An operating system not compatible with the software is used ( page 16).  All Windows applications are not closed. If you start the installation while other programs are running, a malfunction may occur. This is especially true for programs that require large amounts of system resources, such as virus-check software.  There is not enough space on the hard disk of your computer. You need 200 MB or more free space. Delete the unnecessary files on your computer. The installation appears to have stopped before it has finished.  Check for the appearance of an error message beneath the installation window. Press the "Tab" key while holding down the "Alt" key. If an error message has appeared, press the "Enter" key. The installation will resume. If there is no message, the installation is still in progress. Wait for a little while longer. The progress bar on  The installation is progressing normally. Please the display of your computer is not moving. The access lamp of your computer wait. The installation may take 30 minutes or more, depending on your CD drive or system environment. has not lit for a few minutes. SonicStage does not start up.  The system environment has been changed by updating Windows OS, etc. Consult your nearest Sony dealer. Continued  Troubleshooting 68 GB

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Troubleshooting
Connection with the computer/SonicStage
Symptom
Case and/or corrective action
The SonicStage
software cannot be
installed.
An operating system not compatible with the
software is used (
page 16
).
All Windows applications are not closed. If you
start the installation while other programs are
running, a malfunction may occur. This is
especially true for programs that require large
amounts of system resources, such as virus-check
software.
There is not enough space on the hard disk of
your computer. You need 200 MB or more free
space. Delete the unnecessary files on your
computer.
The installation
appears to have
stopped before it has
finished.
Check for the appearance of an error message
beneath the installation window. Press the “Tab”
key while holding down the “Alt” key. If an error
message has appeared, press the “Enter” key. The
installation will resume. If there is no message,
the installation is still in progress. Wait for a little
while longer.
The progress bar on
the display of your
computer is not
moving. The access
lamp of your computer
has not lit for a few
minutes.
The installation is progressing normally. Please
wait. The installation may take 30 minutes or
more, depending on your CD drive or system
environment.
SonicStage does not
start up.
The system environment has been changed by
updating Windows OS, etc. Consult your
nearest Sony dealer.
Continued
68
GB