Sony NW-HD5 Operating Instructions (English) - Page 69

Sony NW-HD5 - Hdd Walkman Manual

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Table of Contents Index Connection with the computer/SonicStage (continued) "Connecting to PC" is not displayed when connecting to the computer with the USB cable.  Please wait for the authentication of the SonicStage software.  Another application is running on the computer. Wait for a while and reconnect the USB cable. If the problem persists, disconnect the USB cable, restart the computer, and then reconnect the USB cable.  The USB cable is not connected properly. Disconnect the USB cable and then reconnect it.  A USB hub is used. Connecting via a USB hub is not guaranteed. Connect the USB cable directly to the computer.  The installation of the SonicStage software had been failed. Disconnect the player and your computer, and then reinstall the software again using the supplied CD-ROM ( page 17). You will still be able to use audio data registered by the existing software.  The battery is running out. Charge the battery using the AC power adaptor. The player is not recognized by the computer when it is connected to the computer.  The USB cable is not connected properly. Disconnect the USB cable and then reconnect it.  A USB hub is used. Connecting via a USB hub is not guaranteed. Connect the USB cable directly to the computer.  The driver file for the player has not been installed. Reinstall the SonicStage software for the player using the supplied CD-ROM ( page 17) to install the driver together.  The installation of the SonicStage software had been failed. Disconnect the player and your computer, and then reinstall the software again using the supplied CD-ROM ( page 17). You will still be able to use audio data registered by the existing software. Continued  Troubleshooting 69 GB

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Troubleshooting
“Connecting to PC” is
not displayed when
connecting to the
computer with the
USB cable.
Please wait for the authentication of the
SonicStage software.
Another application is running on the computer.
Wait for a while and reconnect the USB cable. If
the problem persists, disconnect the USB cable,
restart the computer, and then reconnect the USB
cable.
The USB cable is not connected properly.
Disconnect the USB cable and then reconnect it.
A USB hub is used. Connecting via a USB hub is
not guaranteed. Connect the USB cable directly
to the computer.
The installation of the SonicStage software had
been failed. Disconnect the player and your
computer, and then reinstall the software again
using the supplied CD-ROM (
page 17
). You
will still be able to use audio data registered by
the existing software.
The battery is running out. Charge the battery
using the AC power adaptor.
The player is not
recognized by the
computer when it is
connected to the
computer.
The USB cable is not connected properly.
Disconnect the USB cable and then reconnect it.
A USB hub is used. Connecting via a USB hub is
not guaranteed. Connect the USB cable directly
to the computer.
The driver file for the player has not been
installed. Reinstall the SonicStage software for
the player using the supplied CD-ROM (
page
17
) to install the driver together.
The installation of the SonicStage software had
been failed. Disconnect the player and your
computer, and then reinstall the software again
using the supplied CD-ROM (
page 17
). You
will still be able to use audio data registered by
the existing software.
Continued
Connection with the computer/SonicStage (continued)
69
GB