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Sony PCV-RX891 Online Help Center (VAIO User Guide) - Page 117

Software Help and Support, Office XP On selected models

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Software Help and Support When you have questions about your computer and the preinstalled software, check with these software publishers to access troubleshooting support from the publisher's Web site, by e-mail, or by telephone. Your computer may not be supplied with all of the software discussed in this section, depending on the system configuration you purchased. To view the specific preinstalled software preinstalled on your computer, see the online specifications sheet. Adobe® Acrobat® Reader®, Photoshop® Elements, Premiere® LE (On selected models) (Adobe Systems Inc.) Web site http://www.adobe.com e-mail [email protected] phone 206-675-6126 (fee-based support) Adobe® Photoshop® Elements (Trial Version) (Adobe Systems Inc.) Web site http://www.adobe.com America Online® (America Online, Inc.) Web site http://www.aol.com phone 800-827-6364 hours 7 days a week, 24 hours a day EarthLinkSM Total Access® (EarthLink, Inc.) Web site http://help.earthlink.net/techsupport phone 800-395-8410 e-mail [email protected] hours 7 days a week, 24 hours a day Microsoft® Windows® XP, Internet Explorer, Outlook® Express, Office XP (On selected models) (Microsoft Corp.) Web site http://www.sony.com/pcsupport PC-Cillin® 2000 (Trend Micro, Inc.) Web site http://www.antivirus.com/pc-cillin/support phone 510-859-0308; 900-820-8324* Page 117

Section	Page
Welcome	1
Getting Started	2
Unpacking your Computer	3
Planning An Ergonomic Work Space	5
Locating Controls And Ports	6
About the front panel (PCV-RZ series model)	7
About the front panel (PCV-RX series model)	10
About the back panel (PCV-RZ series model)	12
About the back panel (PCV-RX series model)	15
About the remote control	18
Setting Up Your Computer	21
Connecting a display (monitor)	22
Connecting the speakers	23
Connecting the keyboard and mouse	25
Connecting the telephone and modem cables	26
Connecting the power cords	27
Turning On Your Computer	29
Registering Your Computer	30
Setting Up Your Dial-up Connection	31
Turning Off Your Computer	33
Configuring Your VAIO Computer	34
About Your Hard Disk Drive Partition	35
Defragmenting your hard disk drive	36
i.LINK Compatibility	37
Connecting an i.LINK (IEEE 1394) device	38
VAIO Action Setup	39
Changing the settings of the S keys	40
Changing The Sony Software Window Design	41
Changing the window design	42
Using The Memory Stick Media Slot	43
Using The PC Card Slot	45
Setting up the remote control	47
Upgrading And Maintaining Your VAIO Computer	48
Overview	49
Removing the Side Panel	50
Installing an Add-on Card	52
Installing Memory	54
Replacing the Lithium Battery	57
Installing an Additional Hard Disk Drive	58
Replacing the Side Panel	61
System and Application Recovery CD(s)	62
Using The System Recovery CD(s)	63
System Recovery options	64
Using the System Recovery CD(s)	65
Using The Application Recovery CD(s)	66
Reinstalling software	67
Reinstalling device drivers	68
Reinstalling device drivers using Application Recovery CD(s)	69
Troubleshooting	70
About VAIO Computer Functions	71
My computer does not start.	72
Why did my computer or software application stop responding?	73
Why does the Windows operating system stop responding during shutdown?	74
I cannot find the Windows taskbar.	75
Why is my system running slowly?	76
How do I change the parallel port type to ECP, EPP, or bi-directional?	77
Where can I find a listing of my computer's preinstalled software titles?	78
About Software	79
How do I create an audio CD with preinstalled Sony software?	80
How do I use the System Restore feature in Windows XP?	81
How do I copy files to a recordable CD media, using Microsoft Windows XP?	82
Where can I find a listing of my computer's preinstalled software titles?	83
About Using The Optical Disc Drive(s)	84
Why doesn't my optical drive tray open?	85
When I click an application icon, the message, You must insert the application CD into your drive appears and the software does not start.	86
Why can't I play a DVD or CD media?	87
Why isn't my DVD playing properly?	88
Why doesn't my optical drive (DVD-RW) record to CD-RW media at higher speeds?	89
Why doesn't my optical drive (CD-RW) record to CD-RW media?	90
About The Speakers	91
Why is there no sound in any application?	92
About The Modem	93
Why is my modem connection slow?	94
Why doesn't my modem work properly?	95
How do I change my modem to rotary or Touch-Tone dialing?	96
About The Microphone	97
Why doesn't my microphone work properly?	98
Why is my microphone so sensitive to background noise?	99
About The Mouse And Keyboard	100
Why doesn't my mouse work properly?	101
How do I set up my mouse for left-hand use?	102
Why doesn't my keyboard work properly?	103
About Using Peripheral Equipment	104
How do I change the video resolution of my display?	105
How do I install a printer?	106
Why doesn't my connected printer function when the computer resumes from a power saving mode?	107
Notes on Use	108
About The Power Source	109
About Disposing Of The Lithium Battery	110
About Handling The Computer System	111
About Upgrading Your Computer System	112
About Handling A Monitor (Display)	113
About DVD, CD, And Floppy Disk Media	114
Support Options	115
Immediate Help and Support	116
Software Help and Support	117