Sony STR DA5500ES Operating Instructions - Page 187
The MULTI CHANNEL DECODING lamp, Dolby Digital or DTS multi-channel
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Additional Information There is no sound, or only a very lowlevel sound is heard from the center/ surround/surround back speakers. • Check that the speaker settings are appropriate using the Auto Calibration settings menu or "Speaker Pattern" in the Speaker settings menu. And then check that sound is output from each speaker correctly, using "Test Tone" in the Speaker settings menu. • Select the "HD-D.C.S." sound field (page 88). • Adjust the speaker level (page 131). • Make sure the center/surround speaker (s) is (are) set to either "SMALL" or "LARGE." There is no sound from the surround back speakers. • Some discs have no Dolby Digital Surround EX flag even though the packages have Dolby Digital Surround EX logos. There is no sound from the subwoofer. • Check that the subwoofer is connected correctly and securely. • Make sure you have turned on your speaker. • When all speakers are set to "LARGE" and "Neo:6 Cinema," or "Neo:6 Music" is selected, there is no sound from the subwoofer. The surround effect cannot be obtained. • Make sure the sound field function is on (press MOVIE or MUSIC). • Sound fields do not work when DTS-HD signals with a sampling frequency of 88.2 kHz and higher are being received. • Sound fields do not work when Dolby TrueHD signals with a sampling frequency of 176.4 kHz and higher are being received. Dolby Digital or DTS multi-channel sound is not reproduced. • Check that the DVD, etc. you are playing is recorded in Dolby Digital or DTS format. • When connecting the DVD player, etc., to the digital input jacks of this receiver, make sure the setting for the digital audio output of the connected component is available. Recording cannot be carried out. • Check that the components are connected correctly (page 27). • Select the source component (page 62). The MULTI CHANNEL DECODING lamp does not light up in blue. • Check that the playback component is connected on a digital jack and the input is selected properly on this receiver. • Check whether the input source of the software being played back corresponds to the multi-channel format. • Check whether the setup on the playback component is set to multi-channel sound. • Check to make sure the selected audio (digital) input jack is not assigned to other inputs in "Input Assign" in the Input menu (page 118). There is no sound from the component connected to the DIGITAL MEDIA PORT adapter. • Adjust the volume of this receiver. • The DIGITAL MEDIA PORT adapter and/or component is not connected correctly. Turn off the receiver, then reconnect the DIGITAL MEDIA PORT adapter and/or component. • Check the DIGITAL MEDIA PORT adapter and/or component device to make sure it supports this receiver. 187GB