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Toshiba AT105-T1016G User Guide - Page 111

Before you contact Toshiba, Contacting Toshiba, If you need further assistance

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If Something Goes Wrong If you need further assistance 111 Before you contact Toshiba Since some problems may be related to the operating system or the program you are using, it is important to investigate other sources of assistance first. Try the following before you contact Toshiba: ❖ Review the troubleshooting information. ❖ If the problem occurs while you are running a program, consult the program's documentation for troubleshooting suggestions. Contact the software company's technical support group for their assistance. ❖ Consult the dealer from whom you purchased your device and/or program. Your dealer is your best source for current information. For the detailed specifications for your device, visit tabletsupport.toshiba.com. Contacting Toshiba If you still need help and suspect that the problem is hardware-related, Toshiba offers a variety of resources to help you. Toshiba's Technical Support Web site For technical support, or to stay current on the most recent software and hardware options for your device, and for other product information, be sure to regularly check the Toshiba Web site at tabletsupport.toshiba.com. Toshiba voice contact Before calling Toshiba, make sure you have: ❖ The serial number for your device ❖ The device and any optional devices related to the problem ❖ Name and version of the app involved in the problem along with its installation media ❖ Information about what you were doing when the problem occurred ❖ Exact error messages and when they occurred

Section	Page
THRiVE™ AT100 User’s Guide	1
Contents	14
Introduction	19
This guide	20
Safety icons	20
Other icons used	21
Your device’s features and specifications	21
Other documentation	21
Service options	22
Precautions	22
File management tips	23
Toshiba’s online resources	23
Chapter 1: Getting Started	24
Features and components	24
Front	25
Back	26
Right side	27
Left side	28
Top	28
Bottom	29
Connecting to a power source	30
Battery Notice	32
Charging the battery	32
Changing the battery	33
Removing the battery from the device	33
Inserting a charged battery	35
Taking care of your battery	37
Safety precautions	37
Optimizing battery life	37
Maintaining your battery	38
Disposing of used batteries	39
Using the device for the first time	40
Turning on the power	40
Setting up your device	41
Setting up your Wi-Fi® connection	41
Setting location preferences	42
Setting the date and time	42
Sign in to your Google™ Account	43
Setting up Wi-Fi® and Bluetooth® connections	45
Registering your Toshiba device	46
Backing up your data	46
Backing up data using TOSHIBA File Manager	46
Backing up data using your Google™ Account	46
Restoring your data using your Google™ Account	47
Navigation and features	48
Home screen	49
Touch screen navigation	50
Navigating the Home screen	51
System bar	51
Securing your tablet	54
Customizing your Home screens	56
Adding an item to a Home screen	56
Moving an item from the Home screen	57
Removing an item from a Home screen	57
Changing the wallpaper	57
Turning off the device	58
Options for turning off the device	58
Using Shut down mode	58
Using Sleep mode	59
Syncing and managing your accounts	60
Add an account	60
Remove an account	61
Navigation, Maps, Places, and Latitude	61
Managing downloads	62
Factory data reset	63
Caring for your device	64
Cleaning the device	64
Chapter 2: Settings	65
Customizing your device’s settings	65
Apps and Settings menus	65
Wireless and networks settings	70
Sound settings	72
Screen settings	73
Multimedia settings	73
Location and security settings	74
Applications settings	76
Accounts & sync settings	77
Privacy settings	78
Storage settings	79
Language & input settings	79
Accessibility settings	82
Date & time settings	82
About tablet	83
Chapter 3: Working with Apps	85
Downloading Toshiba Apps	85
TOSHIBA Media Player	85
Apps	86
Downloading from Android Market™	86
Preinstalled Apps on your tablet	86
Uninstalling Apps on your tablet	87
Chapter 4: Exploring the Features on your Device	88
Using the onscreen keyboard	88
Type to enter text	89
Speak to enter text	91
Using the built-in speakers	91
Using external speakers or headphones	91
Recording sounds	92
Using the cameras	92
Using an SD™ Card	92
Inserting memory media	93
Removing memory media	93
Adding optional external devices	94
Using external devices	94
Connecting an HDMI™-compatible television or display device	95
Using an external keyboard	95
Using an external mouse	95
Using a docking station	96
Connecting your tablet to a docking station	96
Chapter 5: Utilities	98
TOSHIBA Service Station	99
Check for application updates	100
Downloading updates	100
Installing updates	101
Downloading and installing System updates	101
TOSHIBA File Manager Utility	102
File browsing screen	103
Operation of files/folders	103
TOSHIBA Adaptive display	105
TOSHIBA Resolution+®	105
Chapter 6: If Something Goes Wrong	106
Problems when you turn on the device	106
The operating system is not working	107
Internet problems	107
Power and the batteries	108
Display problems	109
Sound system problems	109
Wireless networking problems	110
If you need further assistance	110
Before you contact Toshiba	111
Contacting Toshiba	111
Other Toshiba Internet Web sites	112
Toshiba’s worldwide offices	112
Appendix A: Power Cord/Cable Connectors	114
Glossary	115